“Information is probably the realm the place we’ve come the furthest,” he says. “We’ve arrange an information platform, have a robust central workforce, and a middle of excellence in analytics. We even have knowledge and analytics groups to help our varied enterprise models. With the platform now in place, we usher in knowledge primarily based on completely different use circumstances of the enterprise wants.”
A problem alongside the way in which is to determine which areas will probably be topical sooner or later with the intention to get a soar on amassing related knowledge.
“What sort of knowledge do we’d like now and what do we’d like later, and the way does it produce the information?” he asks. “Once we know that, we now have to alter the manufacturing course of to get it as a result of high quality knowledge is likely one of the most useful belongings firms have.
Concentrate on the best repair
Within the midst of all of the work with transformation, the query is tips on how to additionally handle working with innovation and check new know-how.
The very first thing Hellberg factors out is that many individuals begin on the flawed finish — with the device and what you are able to do with it. As an alternative, it’s higher to start out from the issues that must be solved or see tips on how to care for the alternatives you’ve.
“Then it’s about discovering the best methodology,” he says. “It may be with paper and pencil, Excel, or machine studying. No matter is best needs to be used. In terms of gen AI, we should first totally perceive it with the intention to use it correctly.”
An instance of the place PostNord innovatively makes use of know-how is an answer to watch the diploma of filling vans, utilizing surveillance cameras and a digital twin utilized in a sorting terminal to simulate altering flows.
However even when PostNord’s IT division gathers yearly to check concepts and suppose creatively, Hellberg believes it’s important to keep up a tradition of innovation.
“An important innovation is the one which takes place each day once we always make issues a bit smarter,” he says. “That is what occurs between the enterprise and IT, between the shop and our specialists. It’s not about discovering silver bullet initiatives. Profitable firms advance incrementally each month.”
A tradition of security
On the similar time that PostNord is constructing for the long run, there are ongoing cyber threats within the background. PostNord is a socially important firm, so it does really feel uncovered.
“We’re conscious that we as an organization are very seen,” he says. “We now have a big floor to the skin world. For us, as for all firms, safety is excessive on the agenda, however we now have a devoted individuals in all our improvement groups. However ought to any unhealthy actor strike, you’re uncovered. That’s how it’s.”
Along with safety towards the assaults themselves, he thinks it’s vital to additionally work on restoring the techniques.
“How rapidly can we come again with the techniques and restrict harm?” he asks. “Along with the shell safety being robust, you have to have a robust potential to come back again.”
And PostNord has a transparent ambition to be round for a very long time.
“There’s a pleasure for our historical past amongst those that work right here,” he says. “Our CEO says we’ve existed for 400 years, and what we do now we do to exist for one more 400 years.”
