Banking software program firm Temenos revealed it has secured a Web Promoter Rating (NPS) of +54. The NPS is a extensively recognised metric used to gauge the probability of shoppers recommending an organization’s companies to others the place any rating above 50 p.c is taken into account “glorious”.

This rating, decided by a survey involving greater than 900 of its buyer contacts, underscores Temenos’ place as a trusted supplier of banking platforms and its management throughout the sector.

Temenos serves a various clientele, together with a number of the world’s largest banks in addition to rising challengers, throughout over 150 nations. The corporate attributes its success to its in depth expertise and confirmed observe file in enhancing enterprise agility, accelerating product launches, and offering seamless buyer experiences for its 3,000 banking purchasers.

The previous 12 months noticed Temenos increase its buyer base with vital new partnerships, together with modernisation tasks with a top-30 US financial institution and a significant non-bank international B2B funds supplier amongst others.

A give attention to revolutionary product improvement, such because the introduction of Temenos Enterprise Providers and the AI-powered Leap providing, has performed a crucial function in driving buyer suggestions.

The NPS survey additionally resulted within the planting of 650 timber as a part of an Environmental, Social, and Governance (ESG) initiative linked to buyer participation within the survey.

That is a part of Temenos’ wider dedication to sustainability which is mirrored by its recognition within the Dow Jones Sustainability Index and the S&P International Sustainability Yearbook.

Andreas Andreades

Andreas Andreades, Chief Govt Officer, Temenos stated,

“Our constant technique and give attention to the banking trade has allowed us to develop our buyer base to 3000 banking purchasers, ship sustainable development and profitability and be recognised by trade analysts and benchmarks because the main banking expertise supplier.

 

This spectacular NPS outcome displays the belief and loyalty that prospects have in direction of Temenos and the market management we’ve constructed and developed over the past 30 years and for this I wish to thank them.”