Madrid-based startup HappyRobot introduced at present they raised €37.7 million in Collection B to scale their platform to construct & deploy AI employees, bringing the following technology of automation to the spine of world commerce.

The spherical was led by Base10 Companions with participation from present buyers, a16z and YC. New buyers embrace Tokio Marine, WaVe-X, World Innovation Lab (WiL) and different business operators and world logistics funds.

“Most individuals don’t realise how a lot money and time is burned simply coordinating operations and sharing info,” mentioned Pablo Palafox, Co-founder and CEO of HappyRobot. “Our aim is for an AI workforce to deal with all that guide coordination and execution so individuals can deal with the strategic work, relationships and exceptions that basically drive worth.”

Based in 2023, HappyRobot is an enterprise-grade platform to construct, deploy, and handle an AI workforce. They work with provide chain enterprises to automate end-to-end duties at scale, leveraging communication, doc parsing, internet shopping, and different fashions to dump complicated duties from human groups.

Co-founders Pablo Palafox, Luis Paarup and Javier Palafox began working collectively years earlier than incorporation, bonding over robotics initiatives, deep studying initiatives, and a shared ambition to construct one thing foundational in AI. After stints in cloud structure, AI analysis, and company finance, the trio launched HappyRobot, having constructed a voice AI that might maintain a pure cellphone dialog.

HappyRobot appears to be like to allow enterprises to maneuver quicker, automate info change, and get actual time knowledge visibility throughout their organisation. Frequent use instances embrace inbound and outbound gross sales, cargo updates, scheduling, cost collections, recruiting, and assist, working throughout the organisation as an AI accomplice.

The corporate provides enterprises a brand new form of teammate: AI employees that may deal with end-to-end duties, speaking over the cellphone, electronic mail, and chat, parsing paperwork, shopping websites, and logging essential knowledge.

Designed to deal with the messy, dynamic workflows of  real-world operations, these employees are dealing with important duties – negotiating charges, reserving appointments, gathering funds, recruiting employees, and conserving stakeholders up to date – with out counting on brittle guidelines or inflexible scripts.

Prospects embrace the likes of DHL, Ryder and Werner.

“Our funding thesis lies in automation for the true financial system. HappyRobot does simply that,” says Adeyemi Ajao, Co-founder and Managing Companion of Base10. “This is without doubt one of the hardest-working and technically good groups I’ve seen in 20 years in tech. Their  imaginative and prescient to deploy their AI workforce to handle operational duties throughout the availability chain & past is the long run for the logistics business and workforce. They’re customer-obsessed and that’s precisely what it takes to drive transformation on this complicated house.”

In contrast to generic copilots or level options, HappyRobot says they’re a vertically built-in orchestration platform. It combines a number of AI fashions (transcription, LLMs, voice technology, optical character recognition, AI shopping and extra) with deep integrations (TMS, ERP, CRM, APIs) and a strong infrastructure layer constructed for manufacturing reliability at enterprise scale.

Each deployment is supported by a devoted forward-deployed engineer (FDE) who customizes and maintains the AI workflows on web site – a mannequin that accelerates time-to-value and ensures operational readiness.

In response to figures supplied by HappyRobot:

• In appointment scheduling, the platform has decreased decision instances from over every week to beneath half-hour.
• In collections, clients report returns exceeding 119 instances their preliminary funding.
• In outbound gross sales, HappyRobot brokers are delivering over 19 instances ROI, whereas provider gross sales operations have seen returns north of 5x – all whereas releasing up human operators to deal with relationship-building and strategic work.

This new financing follows a €13.9 million Collection A financing spherical raised in 2024, which was led by a16z and included funding from YC and Carles Reina’s Baobab Ventures.

The corporate will use the capital to develop its product engineering, forward-deployed engineering, and go-to-market groups; improve its platform’s performance; and proceed constructing the AI workforce.