Guide duties have a sneaky manner of piling up. One second I’m sending a easy follow-up e mail, the following I’ve spent an hour copy-pasting information between techniques, renaming recordsdata, and logging repetitive updates. Multiply that by per week and out of the blue, you’ve bought a significant productiveness drain.

That’s what led me to robotic course of automation (RPA) software program. These instruments promise to enhance workflows, cut back human error, and liberate time. However with so many platforms on the market, all highlighting related options, determining which RPA resolution actually delivers is simpler stated than carried out.

So I made a decision to dig deep. I combed via numerous G2 evaluations, on the lookout for patterns. What actual customers beloved, what persistently annoyed them, and which instruments delivered real-world worth.

This record highlights the six finest robotic course of automation instruments. Let’s dive in, trigger your future workflows simply known as. They’re automated.  

6 finest robotic course of automation software program I’d advocate

Repetitive duties could seem small in isolation. Logging information, sending reminders, and copying data from one system to a different. However over time, they chip away at productiveness, decision-making, and even morale. I’ve seen groups spend hours every week on work that could possibly be automated in minutes. That’s the place RPA is available in.

The fitting RPA software program isn’t nearly effectivity; it’s about reclaiming bandwidth for strategic work. Whether or not it’s finance groups automating bill processing, buyer help reps routing tickets extra intelligently, or HR onboarding new hires sooner, automation helps each operate transfer with extra pace and fewer errors. What I regarded for within the G2 person evaluations was instruments that strike a stability: user-friendly sufficient to deploy shortly, but highly effective sufficient to scale automation throughout groups and departments. 

The RPA software program I like to recommend beneath displays that stability. They every deliver one thing distinctive to the desk, however what they’ve in frequent is that they’ve helped actual customers automate smarter, work sooner, and get extra carried out with much less. 

My standards for evaluating the perfect robotic course of automation software program

I’ve spent sufficient time exploring RPA instruments to know that flashy dashboards and buzzwords don’t assure outcomes. So I mixed person insights from G2 evaluations with hands-on analysis and have evaluation to construct a standards set grounded in what truly issues. This is what I prioritized:

• Ease of use and bot creation: RPA should not require a PhD in scripting. I regarded for instruments that provide visible bot builders, display recording, and drag-and-drop design to assist customers, technical or not, to shortly construct workflows and deploy bots with out friction.
• Dependable job automation: RPA software ought to take away repetitive work with out fixed human supervision. I prioritized platforms that permit customers to automate duties like information entry, file transfers, report era, and multi-step workflows with constant accuracy. Bonus factors if the software program supplied conditional logic, error dealing with, and low-code/no-code choices for ease of use.
• Course of recording and bot creation: I centered on instruments that make it straightforward to construct bots with out coding. That features options like display recording, drag-and-drop designers, and visible workflow mapping. The objective is to empower enterprise customers, not simply IT, to construct and deploy bots shortly.
• Cross-platform and multi-app integrations: Automation means little if it’s restricted to only one software. The most effective RPA platforms work throughout a variety of enterprise apps, cloud platforms, and legacy techniques. I regarded for instruments that provide sturdy out-of-the-box connectors and strong API help for integrating with CRMs, ERPs, databases, assist desks, and extra, as a result of real-world workflows hardly ever dwell in a single system.
• Safety and role-based entry management: RPA instruments typically contact delicate information and business-critical techniques. I centered on platforms that provide built-in encryption, audit logs, and granular permissions so groups can keep tight entry management whereas assembly compliance wants like GDPR, HIPAA, or SOC 2.
• Efficiency monitoring and analytics: To get actual worth from automation, groups want visibility. I regarded for platforms that present efficiency dashboards, success/failure monitoring, and utilization experiences. These options assist groups perceive what’s working, the place enhancements are wanted, and easy methods to optimize ROI over time.
• Assist and group: Lastly, no software is ideal. I gave desire to RPA distributors with sturdy person communities, information bases, and responsive buyer help as a result of when one thing breaks, you need solutions quick.

Over the span of a number of weeks, I researched and evaluated near 25+ robotic course of automation software program. I narrowed down the perfect six based mostly on their options and ease of use. 

To be included on this class, an answer should:

• Deploy bots into third-party purposes
• Permit customers to construct workflows for stated bots to observe, by way of growth environments or recording capabilities
• Automate duties for workers, each with and with out human intervention

*This information was pulled from G2 in 2025. Some evaluations could have been edited for readability.  

After I began digging into person suggestions for UiPath, just a few themes popped up over and over, and truthfully, it paints a extremely well-rounded image of the platform.

UiPath commonly reveals up amongst common RPA options for retail companies and as a number one supplier of RPA software program for the know-how sector, due to its broad connector ecosystem and mature group help. What customers completely love about UiPath is the way it takes the heavy lifting out of automation. Automation was the primary phrase that saved arising. Whether or not it’s automating easy duties or orchestrating advanced workflows, customers persistently talked about how UiPath makes it straightforward to automate repetitive, rule-based work. Numerous of us known as out the user-friendly interface too, one thing that’s approachable whether or not you are an IT skilled or somebody simply beginning to discover RPA. If you’re asking, “Which RPA app is finest for streamlining workflow in my enterprise?” UiPath could be the reply.

One other standout was the sturdy help system across the product. From UiPath’s group boards to its customer support and documentation, customers felt like they weren’t simply thrown into the deep finish. Integration capabilities additionally earned massive factors. Customers talked about that UiPath performs properly with totally different apps, cloud platforms, and inside techniques, which makes constructing end-to-end automations smoother.

Efficiency-wise, many customers appreciated the pace and reliability of UiPath bots as soon as every little thing is ready up accurately. Options like UiPath Studio for constructing workflows and Orchestrator for managing bots have been praised for giving customers management with out feeling overwhelmed.

One massive ache level that surfaced was value. Some customers talked about that whereas the platform is highly effective, the licensing charges can really feel steep, particularly for smaller companies or groups simply dipping their toes into RPA.

There have been additionally a good variety of feedback about complexity throughout setup. Whereas utilizing UiPath each day may really feel intuitive, getting it configured correctly, particularly for attended automation or extra intricate workflows, can take time and endurance. A couple of customers additionally felt that help for sure programming languages and Home windows-specific limitations might gradual issues down, particularly for groups working throughout totally different environments.

Lastly, efficiency at very massive scales got here up in just a few evaluations. Some G2 customers famous that when automating 1000’s of transactions or coping with heavy bot visitors, the system’s efficiency wanted cautious tuning to take care of pace.

I’d say UiPath is a implausible selection for those who’re severe about automating at scale and desire a platform that balances usability with deep technical functionality. It’s versatile, highly effective, and backed by a powerful help community. Simply know that you’re going to wish to plan rigorously for setup and scaling, and finances accordingly for those who’re pondering long-term.

When you’re able to automate smarter (and also you don’t thoughts a little bit of upfront funding in setup), UiPath looks like it’ll have your again.

What I dislike concerning the UiPath Platform:

• I noticed fairly just a few G2 reviewers point out that licensing prices will be excessive, particularly for smaller companies.
• I got here throughout G2 person suggestions about setup complexity, notably for attended automation workflows.

What G2 customers dislike concerning the UiPath Platform:

“As RPA Dev, I typically discover myself wanting extra insights on easy methods to implement issues accurately, notably concerning integrations and finest practices. Moreover, I’d like steering on managing UiPath variations, as I typically really feel unsure as a result of lack of understanding or not understanding the place to search out it.”

– The UiPath Platform Evaluate, Ezequiel L. 

After going via a ton of Automation Anyplace evaluations, I picked up on some clear tendencies. 

One of many greatest issues customers appear to understand about Automation Anyplace is its sturdy concentrate on AI integration. From what folks shared, the platform’s capability to weave AI into automation workflows actually helps groups transfer past fundamental job automation into extra clever, decision-driven processes. Customers additionally beloved the platform’s integration capabilities, noting how simply Automation Anyplace connects with numerous enterprise apps and techniques while not having limitless workarounds.

One other factor that stood out? A number of G2 reviewers talked about that the platform feels user-friendly, particularly in terms of constructing bots utilizing drag-and-drop frameworks and the big selection of packages accessible for various use instances. The cloud-based method and scalability have been additionally sturdy positives. It looks like Automation Anyplace makes it simpler for groups to start out small and develop their automations while not having main infrastructure investments upfront.

From the evaluations I evaluated, a variety of customers additionally known as out the Bot Retailer, which is Automation Anyplace’s market of pre-built bots and templates. Gaining access to these ready-to-go assets appears to actually assist groups pace up deployment and decrease the barrier to entry for brand new automations.

Price got here up as a recurring ache level. A noticeable variety of customers felt that Automation Anyplace’s licensing and platform prices have been on the upper facet, notably when in comparison with different RPA choices. It is one thing smaller corporations or groups may must plan for rigorously.

One other frequent thread was round help challenges. Whereas the platform itself was praised, a number of G2 customers talked about that buyer help responsiveness could possibly be hit and miss, particularly when coping with advanced deployment or troubleshooting points.

I additionally noticed just a few G2 reviewers flag a studying curve, notably in terms of mastering extra superior options or integrating with exterior techniques. Despite the fact that the fundamental bot-building expertise was typically described as user-friendly, diving deeper into extra technical setups typically took further time and coaching.

Lastly, a handful of customers talked about occasional slowness or bugs, particularly when scaling bots throughout massive environments or when coping with updates. It’s not a dealbreaker, however it’s one thing groups needs to be prepared to observe as they develop their automations.

From every little thing G2 customers shared, it’s clear that Automation Anyplace is a highly effective, AI-forward RPA platform with lots to supply, particularly for those who’re severe about constructing clever, scalable automations. It is filled with helpful instruments, templates, and integrations that make life simpler when you get rolling.

Simply be prepared to speculate a while upfront in studying the platform’s deeper options and ensure you finances realistically for licensing prices. Primarily based on the suggestions I reviewed, for those who’re on the lookout for a cloud-native, AI-driven RPA resolution that may develop with you, Automation Anyplace is certainly price a more in-depth look. 

What I dislike about Automation Anyplace:

• A typical ache level talked about by G2 customers is that efficiency can decelerate when scaling bots closely or throughout sure platform updates.
• G2 customers discover it difficult that the price of licensing will be excessive, particularly for smaller groups.

What G2 customers dislike about Automation Anyplace:

“Having a number of builders work on the identical undertaking is troublesome as as soon as one particular person has code checked out they’re the one one who can edit. There is no such thing as a ‘merge code’ performance as there may be on different growth platforms. Documentation for every bundle (function) could possibly be improved with extra examples, screenshots, suggestions, and use instances.” 

– Automation Anyplace Evaluate, Jim M. 

If there’s one factor that grew to become apparent whereas reviewing suggestions on Microsoft Energy Automate, it’s this: folks really need automation that matches naturally into the instruments they already use. And that is precisely the place Energy Automate shines, based on customers.

From the evaluations I evaluated, it’s clear that Energy Automate makes a big effect in terms of automating repetitive duties and enhancing job administration, particularly for groups already deep into the Microsoft ecosystem. Whether or not it’s Outlook, SharePoint, Groups, or Excel, customers beloved how seamlessly Energy Automate plugs into their each day workflows.

Integration got here up lots, too. I got here throughout loads of evaluations highlighting the big library of connectors, not only for Microsoft apps, however for third-party platforms too. This flexibility makes it a lot simpler for groups to automate processes throughout totally different techniques with out reinventing the wheel.

Templates bought a variety of love. Customers shared that Energy Automate’s pre-built templates actually assist flatten the educational curve once you’re simply getting began. Even for non-developers, the low-code setup makes it really feel much more approachable than conventional RPA instruments.

And I couldn’t assist however discover how typically Outlook integration popped up in a optimistic mild. Little issues, like having the ability to set off automations instantly from emails, make an actual distinction in how groups get work carried out sooner with out switching instruments.

A number of customers identified that constructing advanced workflows isn’t at all times so simple as marketed. Energy Automate does an ideal job with fundamental automations, however scaling to extra superior processes can require a a lot steeper studying curve.

Error dealing with got here up lots within the dislikes. When one thing goes flawed, customers really feel that the error messages aren’t at all times clear or useful. That made debugging tougher than it wanted to be, particularly for bigger or extra technical flows.

I additionally noticed some mentions of desktop flows feeling a bit sluggish, notably for processes that want quick, high-volume job execution.

And whereas the platform is highly effective, efficiency points like gradual run occasions on bigger workflows cropped up in a handful of evaluations, too. It is one thing customers appear keen to work round, however it’s price being conscious of for those who’re planning main automations.

From what I gathered, Microsoft Energy Automate is a implausible entry level into RPA and workflow automation, particularly for those who’re already residing inside Microsoft 365. The automation templates, connectors, and low-code builder are actual property for getting groups up and working shortly.

What I dislike about Microsoft Energy Automate:

• I’ve observed a number of G2 reviewers point out that constructing advanced workflows can turn out to be difficult and unintuitive with out deeper coaching.
• A number of G2 customers flagged error messages as being unclear, which made troubleshooting and debugging tougher than it wanted to be. 

What G2 customers dislike about Microsoft Energy Automate:

“Error checking/validating can take awhile, and the AI error examine shouldn’t be fairly there but.” 

– Microsoft Energy Automate Evaluate, Jonathan C. 

One factor grew to become actually clear to me as I dug into person suggestions about IBM Robotic Course of Automation (RPA) – this platform places a variety of weight behind AI-driven automation. Customers persistently talked about how IBM’s cognitive capabilities elevate it past simply easy job automation, letting companies faucet into smarter, extra adaptive workflows.

What I dislike about IBM Robotic Course of Automation: 

• In accordance with G2 evaluations, the preliminary setup is commonly described as time-consuming, and a few customers really feel the price is on the upper facet in comparison with related instruments out there.
• A number of G2 customers additionally flagged increased prices, particularly when scaling up or layering in cognitive/AI options. 

What G2 customers dislike about IBM Robotic Course of Automation: 

“The software might facilitate some notifications/views in a extra sensible manner (e.g., validation capabilities even when there may be an error, the software permits the stream to proceed as a substitute of alerting or blocking the continuation of the method). It might enhance visualization via logs for higher troubleshooting.” 

– IBM Robotic Course of Automation Evaluate, Ilson B. 

Studying via person suggestions on SS&C Blue Prism Clever Automation Platform gave me a extremely clear sense of the place this platform shines.

One factor that got here via loud and clear is that automation is the place Blue Prism actually delivers. From the evaluations I evaluated, customers persistently highlighted how dependable the platform is for dealing with monotonous, rule-based duties at scale. It’s the sort of software that thrives in environments the place constant, predictable automation is vital.

Safety is one other main plus level. A number of customers shared that Blue Prism’s safety mannequin gave them peace of thoughts, particularly when automating delicate enterprise processes. Alongside that, a great variety of evaluations identified the platform’s scalability. Blue Prism can help actually massive and complicated automation environments with out a lot bother.

It has a user-friendly interface, notably in terms of monitoring bots via the Management Room. Blue Prism does a great job of giving groups clear visibility into bot efficiency and scheduling actions.

Price will be sort of excessive relying on the dimensions of your online business. Blue Prism’s licensing and operational prices are on the upper facet, particularly in comparison with some newer, cloud-native RPA platforms.

There will be fairly a studying curve. Despite the fact that the platform is user-friendly for monitoring and fundamental operations, organising superior automations and mastering the total vary of capabilities requires time funding.

Establishing and managing scheduled duties within the Management Room typically felt unintuitive.

SS&C Blue Prism appears like an ideal selection for organizations that worth safety, scalability, and management in terms of automation. It’s the sort of platform that rewards methodical planning and cautious setup, providing highly effective capabilities when you get previous the preliminary ramp-up.

What I dislike about SS&C Blue Prism Clever Automation Platform: 

• In the case of setup for giant and AI-driven initiatives, customers on G2 point out that setup and integration can really feel a bit advanced. A number of G2 reviewers flagged integration challenges, noting that connecting to third-party techniques typically required vital technical effort.
• I got here throughout a number of G2 evaluations that identified a steep studying curve when organising extra superior automation.

What G2 customers dislike about SS&C Blue Prism Clever Automation Platform:

“One of many hardest issues for me concerning the SS&C Blue Prism Clever Automation Platform is organising—it may be very troublesome, particularly for those who’re new to this product. Plus, it takes time to be taught all of the options, particularly for those who don’t already know issues like RPA.

– SS&C Blue Prism Clever Automation Platform Evaluate, Mudit B. 

Constructing higher workflows isn’t nearly saving time; it’s about giving groups extra room to innovate. That’s the place SAP Construct Course of Automation is available in.

For SAP outlets, it’s a reputable possibility for main suppliers of RPA software program for the know-how sector working on SAP and a protected path for IT to standardize automations. This software was clearly designed with effectivity and accessibility in thoughts. Customers persistently highlighted how the user-friendly interface and low-code setting make it straightforward for enterprise groups, not simply IT, to start out constructing automations shortly.

One factor that stood out was the passion round pre-built workflows and templates. As an alternative of beginning each course of from scratch, customers shared how a lot they appreciated having ready-to-go choices that could possibly be custom-made to suit particular wants. It is a main time-saver, particularly for groups seeking to automate quick with out heavy technical work upfront.

Integration with the broader SAP ecosystem appears like a pure match for those who’re already working different SAP merchandise, serving to streamline every little thing from approvals to operational workflows underneath one roof.

Customers additionally talked about the credibility of the platform’s automations, particularly for time-consuming, repetitive duties. Understanding {that a} dependable SAP system is dealing with background operations appears to deliver a variety of peace of thoughts to groups.

Nevertheless, SAP’s licensing mannequin might add up, particularly for smaller automation initiatives. There have been additionally occasional feedback about pace points, notably when coping with bigger or extra advanced workflows.

From what customers shared, SAP Construct Course of Automation is a brilliant selection for corporations already deeply invested in SAP and on the lookout for a quick, user-friendly approach to automate key processes. The pre-built workflows, low-code setting, and tight SAP integration stand out as main strengths.

Simply be able to plan for licensing prices for those who’re increasing your automation footprint.

What I dislike about SAP Construct Course of Automation:

• A number of G2 customers flagged that the price can add up, notably for organizations simply beginning to scale their automation efforts.
•  There may be not a lot to dislike, however a few G2 customers talked about they need it have been extra user-friendly.

What G2 customers dislike about SAP Construct Course of Automation: 

“The pace and responsiveness of the software will be improved a bit. UI must be intuitive.” 

– SAP Construct Course of Automation Evaluate, Sandeep P. 

Discover enterprise course of administration (BPM) software program to learn the way groups align automation with technique and scale operations past task-based workflows.