I’ve all the time liked to journey.
Whether or not it’s planning weekend escapes, stretching PTO into long-haul adventures, or discovering a brand new work-from-anywhere spot with first rate Wi-Fi and even higher views.
However in the case of enterprise journey, I’ve largely watched from the sidelines. I’m not the one dealing with bookings or chasing expense approvals. Nonetheless, I’ve all the time been curious concerning the techniques that make journey work easily for enterprise groups. That curiosity just lately led me down the rabbit gap of discovering the finest journey administration software program. I needed to know what these instruments actually provide, past reserving flights. How do they deal with multi-team coordination, coverage compliance, or integration with expense techniques?
I got down to consider the main platforms, digging into options, G2 opinions, and person experiences. These seven rose to the highest for providing a better, extra seamless technique to handle enterprise journey, with out the standard chaos.
7 finest journey administration software program 2025: My prime picks
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Navan (Previously TripActions): Finest for AI-driven journey and expense optimization
Built-in platform that makes use of AI insights to streamline company journey and automate expense administration. -
myBiz by MakeMyTrip: Finest for company reserving and coverage compliance
Consumer-friendly answer for reserving journeys, submitting expense claims, and aligning with firm journey insurance policies. -
Brex: Finest for startups managing budgets and bills
All-in-one monetary platform with built-in expense monitoring, spend controls, and price range visibility. -
Ramp: Finest for finance automation with good spend analytics
Combines spend administration, automation, and integrations to ship actionable monetary insights. -
SAP Concur: Finest for enterprise-level journey and expense administration
Strong answer providing complete journey reserving, expense monitoring, and bill administration. -
TravelPerk: Finest for versatile journey reserving with sustainability options
Gives real-time journey knowledge, policy-friendly reserving choices, and carbon offsetting for companies. -
Amex GBT Egencia: Finest for world journey options with devoted assist
In depth provider community and 24/7 buyer help tailor-made to enterprise journey wants.
These finest journey administration instruments are top-rated of their class, in line with G2 Grid Stories. Pricing particulars can be found upon request.
7 finest journey administration software program I’d suggest
Journey could really feel so simple as guide, go, return. However for enterprise groups, it’s something however. Behind each easy journey is a system juggling approvals, itineraries, budgets, coverage compliance, and post-trip reimbursements.
I went into this analysis with one objective: to know which platforms truly ease that complexity. I centered on what would matter in real-world use. How intuitive the platform is, how nicely it handles each particular person and staff bookings, and the way seamlessly it integrates with instruments like expense administration software program.
Some platforms stood out for his or her automation and customization; others impressed me with mobile-first UX or worldwide journey assist. Throughout all of them, I paid consideration to opinions, options, and consistency in delivering actual worth.
The seven platforms under every convey one thing completely different to the desk, however they share one factor: they make enterprise journey extra manageable. Whether or not you’re evaluating instruments to your operations staff or simply interested by what’s on the market (like I used to be), these picks are a stable place to start out.
How did I discover and consider these prime journey administration software program?
I’ve explored sufficient journey administration platforms to know that not all of them truly make enterprise journey simpler. I needed to seek out software program that helps groups plan, guide, and handle journey with out turning your complete course of into one other irritating, multi-step ordeal.
To try this, first, I checked out G2 Grid Stories to establish the highest journey administration software program, ranked by usability, function set, and buyer satisfaction. After figuring out the highest contenders, I went past the scores and used synthetic intelligence (AI) to investigate hundreds of G2 opinions, pulling out widespread ache factors, reward, and neglected options.
In circumstances the place I couldn’t personally take a look at a software as a result of restricted entry, I consulted an expert with hands-on expertise and validated their insights utilizing verified G2 opinions. The screenshots featured on this article could also be a mixture of these captured throughout testing and ones obtained from the seller’s G2 web page.
The outcome? A curated record of journey administration platforms that don’t simply look good on the floor, however truly assist groups improve enterprise journey by reserving smarter, spending higher, and staying organized.
Do you know? In line with Market Analysis Future, the journey administration software program market is anticipated to double in measurement, rising from USD 10.05 billion in 2024 to USD 20.1 billion by 2032.
My standards for evaluating the perfect journey administration software program
I’ve spent sufficient time evaluating journey administration software program to know that glossy interfaces and well-known logos don’t all the time imply a smoother journey expertise. So I blended person insights from G2 opinions with hands-on function evaluation to develop a standards set rooted in what truly makes enterprise journey extra manageable. Right here’s what I prioritized:
- Reserving flexibility and stock entry: A journey platform ought to provide extra than simply flight and resort reserving. It ought to combination choices from a number of sources. I regarded for instruments that assist flights, inns, trains, and rental vehicles, ideally pulling in charges from world distribution techniques (GDS), direct suppliers, and even company negotiated fares and mileage monitoring. Extra stock = extra alternative and higher value management.
- Coverage enforcement and approval workflows: I prioritized platforms that enable groups to customise journey insurance policies by position, division, or area and routinely apply these guidelines in the course of the reserving course of. Instruments that route bookings via built-in approval chains earned additional factors for decreasing the Slack/e-mail back-and-forth.
- Expense and reimbursement integration: Good journey software program doesn’t cease as soon as the journey is booked. I favored platforms that sync straight with expense instruments. Bonus in the event that they auto-import receipts, pre-fill stories, or assist digital playing cards. Something that makes post-trip paperwork simpler.
- Automation and real-time updates: No one likes chasing affirmation emails or refreshing for flight delays. I gave choice to platforms that routinely sync itineraries, alert customers to adjustments, and floor related info like gate adjustments or reschedule choices, with out additional clicks or digging via e-mail.
- Traveler assist: Assist isn’t simply good to have. It’s important when journey goes off-script. I regarded for twenty-four/7 assist (stay or AI-assisted), disaster alerts, and traveler monitoring options. Platforms with built-in obligation of care options gave corporations peace of thoughts whereas maintaining vacationers secure and knowledgeable.
Over the span of a number of weeks, I researched and evaluated round 25+ journey administration software program. I narrowed down the perfect seven primarily based on their options and ease of use.
To be included on this class, an answer should:
- Present a platform for journey reserving
- Report bills associated to worker journey
- Integrate with or ship expense administration options
- Incorporate company journey insurance policies for compliance
*This knowledge was pulled from G2 in 2025. Some opinions could have been edited for readability.
1. Navan (Previously TripActions): Finest for AI-driven journey and expense optimization
When you’re questioning Which journey administration software is finest for enterprise house owners?, Navan will get a lot proper when it comes to simplifying enterprise journey. Customers continuously speak about how simple the platform is to use, whether or not you’re reserving a journey or monitoring your bills, it simply feels intuitive. The structure is clear, issues are precisely the place you count on them to be, and you can transfer from reserving to reimbursement with out a ton of clicks or confusion.
Navan (previously TripActions) leads because the class chief and in addition ranks as finest free software program. It boasts a powerful score of 4.7 out of 5 primarily based on over 8,500 opinions.
The cell app will get a lot of love, too. Vacationers respect that it mirrors the desktop expertise virtually one-to-one. The design is clear, the UI is responsive, and options like real-time flight updates and itinerary particulars are simple to entry. Whether or not you are reserving on your telephone from the airport lounge or ending an expense report from your laptop computer, the expertise stays constant.
One other space the place Navan wins large is expense administration. The Navan Card comes up usually as a game-changer. G2 customers love that they don’t have to entrance the cash themselves. Receipts can be uploaded shortly, bills are tracked in actual time, and reimbursements occur quicker than with extra conventional instruments. That complete scan-and-submit course of is smoother than most.
Reserving, general, is a robust swimsuit. Customers can guide flights, inns, trains, and rental vehicles all in one place. The skill to evaluate choices, entry company charges, and handle whole journeys with out bouncing between instruments makes a big distinction—particularly for frequent vacationers. A few even famous how a lot time they save by not having to rely on journey brokers for primary duties.
Whereas some customers praised the chat assist, others had the reverse expertise —describing it as sluggish or unable to resolve points successfully. And when issues go mistaken mid-reserving, assist delays can turn out to be a downside.
Navan is usually praised on G2 for mixing journey reserving, funds, and expense reporting into one streamlined platform. Many customers spotlight its clear design and AI-driven options that assist make enterprise journey really feel extra organized and environment friendly.
Nonetheless, G2 overview knowledge reveals a number of areas the place the platform might enhance. A handful of reviewers talked about occasional technical points within the reserving circulation, comparable to failed transactions or credit not making use of appropriately. Insights from G2 person suggestions additionally word that making post-booking adjustments within the app can really feel much less intuitive than anticipated. Moreover, some reviewers talked about delays with approvals or notifications not all the time surfacing on the proper time.
General, Navan is acknowledged in G2 buyer opinions as a contemporary journey and expense answer that reduces muddle and simplifies workflows. Whereas there are minor gaps round notifications and technical consistency, most customers agree it delivers on its promise of giving companies higher management over company journey.
What I like about Navan:
- From flights and inns to rental vehicles and trains, customers love that Navan retains all bookings below one roof. It saves time and eliminates the common back-and-forth between apps.
- The interface is clear, intuitive, and straightforward to make use of. Whether or not on desktop or cell, the expertise feels constant and easy. Even for first-time customers.
What G2 customers like about Navan:
“The UX utilizing the app was superb, importing bills is basically easy and it guides you all over the method. I actually by no means bought misplaced utilizing the app at the same time as a beginner. The easiness for reserving flights and inns is SO good and it let you recognize the price range and the way a lot you’ll pay for extras if you need and it even has the flexibility to increase the journey for private journey there within the app!
The Navan Card for workers is a lifesaver and it offers an important expertise when utilizing it. The flights updates and standing is superb. It all the time offers gates, terminals and standing up to date whereas having the reservations codes at hand for each resort and flights.”
– Navan Assessment, Gabriel G.
What I dislike about Navan:
- When one thing goes mistaken, like a failed reserving or last-minute change, the chat assist wasn’t all the time fast to reply, and follow-up usually lagged.
- Flight reserving sometimes happen. A few customers mentioned the system sometimes fails mid-reserving, particularly with flights. It both doesn’t verify or requires them to re-enter journey particulars.
What G2 customers dislike about Navan:
“A number of errors within the app whereas attempting to guide. Flight credit proven are mistaken. After I name to complain, I’m informed I ought to simply chat or name to guide or to make change. Chat reserving take over an hour.”
– Navan Assessment, Ajay S.
2. myBiz by MakeMyTrip: Finest for company reserving and coverage compliance
There’s a purpose so many groups rely on myBiz by MakeMyTrip. It takes a lot of the friction out of planning and managing enterprise journeys.
Throughout the board, customers actually respect how easy and intuitive the platform is. Reserving a flight or resort takes simply a few clicks. The interface is designed to get you the place you want to go shortly, and a lot of folks mentioned they might navigate the platform with out a lot of a studying curve. I noticed repeated mentions of how easy the reserving circulation is, whether or not you’re utilizing the desktop web site or the app.
Company journey administration options are nice. From the suggestions I reviewed, it is clear that customers rely on myBiz to handle a number of worker profiles, set approval workflows, and centralize all bookings in one place. The dashboard helps admins observe spending, monitor staff journey exercise, and generate stories with out chasing down folks for receipts.
The company reductions and affords are one other main value-add. Many customers mentioned they have been in a position to discover decrease costs than what they sometimes see on public platforms and a number of highlighted free date adjustments, versatile fare guidelines, and different perks tailor-made to enterprise vacationers. That mentioned, some customers did really feel the affords might be extra constant, particularly when in contrast to what’s accessible on private MakeMyTrip accounts.
Individuals additionally preferred how time-saving the platform is. As a substitute of switching between instruments or emailing distributors, you can deal with all the things in one centralized platform. Some even known as it their one-stop store for enterprise journey. And for fast-shifting groups, the skill to generate journey stories, observe expense summaries, and handle all the things below one login is a large plus.
G2 reviewers usually spotlight myBiz as a user-friendly platform for company bookings, expense claims, and journey coverage compliance. Companies respect the way it brings flights, inns, and trains into one place with pricing tailor-made for company vacationers.
That mentioned, verified opinions on G2 level to a couple areas the place the platform might enhance. Some customers famous that pricing sometimes appeared greater than competitor websites or that reductions weren’t all the time mirrored at checkout. G2 person suggestions additionally mentions that whereas company pricing is useful, the worth in comparison with private accounts wasn’t all the time clear. On the technical aspect, insights from G2 opinions cite UI/UX points comparable to slower app loading, bugs that difficult navigation, and reporting instruments that felt overwhelming. Just a few reviewers particularly talked about difficulties with GST credit score monitoring or updating IRCTC IDs for practice bookings.
Moreover, G2 buyer opinions recommend that managing staff and establishing approvals can really feel extra handbook and sophisticated than anticipated throughout onboarding. Nonetheless, general sentiment on G2 factors to myBiz as a handy, centralized answer for corporations in India seeking to simplify company journey, with room for smoother execution in pricing transparency and admin setup.
All in all, myBiz is doing a lot of the heavy lifting for corporations attempting to simplify journey operations. If your priorities are pace, compliance, and centralization, it’s a stable contender.
What I like about myBiz by MakeMyTrip:
- I noticed a lot of appreciation for how simple it is to entry GST-compliant invoices. For companies that want to observe bills for tax functions, this function is a actual time-saver.
- Customers persistently mentioned the interface is simple to make use of. Whether or not it’s trying to find choices or managing journey for a staff, customers felt the expertise was easy and beginner-friendly.
What G2 customers like about myBiz by MakeMyTrip:
“myBiz routinely saves GST and applies whereas reserving which saves effort and time, It offers particular fares for company providers together with free seats, meals, low cancellation charges and free date change. myBiz permits to trace bills, pockets stability and journey administration which helps to maintain observe of travelling for the organisation. Comfort fares whereas reserving flights are very low and no hidden expenses with additional reductions on the fee web page assist you to to handle your price range and additional providers. It additionally offers automated reminders earlier than the travelling date.”
– myBiz by MakeMyTrip Assessment, Kusum A.
What I dislike about myBiz by MakeMyTrip:
- Even although GST invoicing is a robust level, a few folks talked about they didn’t obtain their bill or had bother discovering it post-reserving.
- From what customers shared, there have been moments the place the listed worth modified at checkout, or the company low cost didn’t really feel considerably higher than the common web site.
What G2 customers dislike about myBiz by MakeMyTrip:
“Whereas myBiz affords wonderful charges however the affords have typically finer T&Cs which aren’t fairly obvious. Like for instance there was a suggestion of cashback on reserving 5 tickets on the platform for 10% further cashback however the finer print was it needed to be achieved in a month – which I felt was not obvious. The UI feels bit overwhelming and bit complicated at begin – particularly the GST credit monitoring half.”
– myBiz by MakeMyTrip Assessment, Ritesh Ok.
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3. Brex: Finest for startups managing budgets and bills
Primarily based on what customers shared, Brex stands out not simply for what it does, however how nicely it does it. The constant suggestions paints a image of a platform that’s polished, purposeful, and genuinely designed to make spend administration much less chaotic.
One of the most generally praised features is how simple Brex is to use. I noticed this over and over, folks love the intuitive structure, each on desktop and cell. Whether or not you are setting up playing cards, submitting an expense, or digging via transactions, the expertise feels easy and frictionless. That form of usability doesn’t occur by accident. It’s clear the UX staff has put in the work.
One other large win? Automated expense administration. Customers raved about how Brex handles reconciliation and categorization. The OCR expertise that scans and extracts knowledge from receipt images makes it simpler to connect and submit documentation. It’s not simply about importing a file, it’s about streamlining a course of that often takes up too a lot time.
And talking of time, Brex will get excessive marks for pace and effectivity. Whether or not it is submitting bills, getting approvals, or receiving real-time notifications, the system strikes quick. Customers particularly talked about how useful the prompt textual content alerts and Slack notifications are. When a transaction occurs, you get pinged, can add a memo, and transfer on. No digging via your inbox or ready for a weekly abstract.
The platform additionally scores factors for providing each bodily and digital playing cards. From what I learn, digital playing cards are a favourite for groups managing on-line purchases or dealing with vendor-particular transactions. They add a layer of safety and assist compartmentalize spending with out including administrative burden.
On the accounting aspect, integrations with NetSuite, Concur, and Slack are regularly talked about. These assist streamline month-to-month shut, automate reporting, and scale back handbook work. Whereas most customers appreciated the integrations, a few flagged particular points with syncing errors, particularly with terminated staff.
Brex is widely known on G2 for giving startups and rising companies an all-in-one monetary platform that mixes company playing cards, spend controls, and expense monitoring in a single ecosystem. Many reviewers spotlight how its automation options simplify day-to-day monetary administration and scale back handbook reporting.
That mentioned, G2 person opinions present a number of alternatives for enchancment. Some customers talked about that receipt administration might be extra streamlined — whereas OCR is useful, the cell circulation can really feel clunky, and importing a number of receipts directly isn’t but accessible. G2 suggestions additionally notes that the rewards program doesn’t really feel as aggressive in comparison with conventional company bank cards, with the factors system seen as much less compelling. As well as, a handful of reviewers shared that accessing journey reserving info outdoors the app, or navigating worldwide websites, introduced some challenges.
General, Brex earns robust marks from G2 reviewers as a contemporary finance and journey answer, with clear strengths in automation and spend management. On the identical time, sentiment suggests there’s room to reinforce the rewards expertise, journey entry, and receipt administration workflows.
Nonetheless, these gaps don’t take away from the core worth Brex delivers: quick, intuitive, dependable spend administration for rising groups. From the automation behind bills and approvals to the considerate integrations and real-time suggestions loops, Brex feels like it was designed for folks who need to keep in management.
What I like about Brex:
- I observed customers love the flexibility of digital playing cards. They’re useful for assigning vendor-particular budgets or giving staff members entry with out handing over the firm card.
- Integrations with platforms like Slack, QuickBooks, and NetSuite assist shut the loop, whether or not it’s syncing transactions or maintaining accounting clear.
What G2 customers like about Brex:
“To be sincere, I used to be impressed by my expertise with Brex. I am establishing a company checking for my publishing enterprise and the corporate is small in the meanwhile. They helped me with onboarding in a easy and fast means. Additionally they made me really feel valued regardless that I am not a giant time operation but. I obtained a checking account quantity inside a number of days and in lower than every week I had a glossy debit card with my firm title. It is a tremendous feeling and so they helped make it so easy. I am a giant fan thus far!”
– Brex Assessment, Matt O.
What I dislike about Brex:
- From what I learn, the factors construction feels fairly primary. Some customers mentioned they’d love extra worthwhile or versatile rewards for the quantity they spend.
- There are some card limitations in the case of worldwide customers. Just a few folks talked about that the Brex card doesn’t all the time work with sure distributors or worldwide expenses.
What G2 customers dislike about Brex:
“Some options are barely clunky and a bit sluggish at occasions. The app particularly both crashes are takes a very long time to replace at occasions. Sure options comparable to foreign money conversion are usually not accessible on the app. Additionally the scanning of the bill for bill/receipt knowledge will not be nice. Now we have an Irish entity and autopay will not be accessible in step with the US entities.”
– Brex Assessment, verified person.
4. Ramp: Finest for finance automation with good spend analytics
Ramp doesn’t simply make journey and spend administration simpler, it truly reshapes how folks give it some thought. Ramp holds a stellar 4.8/5 score on G2, with 96% of customers praising its digital receipt administration for seamless seize and parsing.
The interface is clear and quick, and whether or not customers are importing receipts, managing playing cards, or reviewing statements, they persistently point out how easy the expertise feels. It’s not simply simple to use, it feels designed for the folks truly doing the work.
One factor customers actually love? Receipt administration. You can snap a picture and textual content it in, and Ramp will auto-match it with the proper transaction. Customers praised the AI-powered receipt recognition and automated categorization for shaving hours off what used to be a handbook, error-susceptible course of. That, mixed with OCR options, turns the dreaded end-of-month receipt chase into a fast, near-frictionless activity.
The digital playing cards additionally got here up a lot. Customers like how simple it is to create, assign, and handle playing cards, particularly with customized limits. They’re used to management spend, stop fraud, and simplify department-degree budgeting. Safety and flexibility are the title of the sport right here.
Some customers appreciated the skill to handle journey bills and bookings alongside common spending, and discovered it useful to have all that knowledge in one place. Others famous that Ramp’s journey instruments are nonetheless in beta and don’t but really feel like a full-fledged reserving platform. In quick, Ramp has made a promising begin.
Ramp is praised in G2 opinions for being a contemporary finance automation platform that helps corporations streamline spend administration, observe budgets, and achieve actionable insights via good integrations. Many customers respect the way it reduces handbook work and hurries up approval processes.
That mentioned, insights from G2 reviewers point out that automation isn’t all the time flawless. Some customers wished Ramp might bear in mind default division fields to keep away from repetitive alternatives on each transaction. Just a few opinions additionally recommend that sure workflows might be smoothed out to reduce additional steps.
Even so, G2 buyer suggestions persistently positions Ramp as a time-saving, value-driven answer. The general sentiment displays robust belief within the platform, with most customers recommending it as a dependable technique to simplify finance and expense administration at scale.
What I like about Ramp:
- A large standout for customers is how Ramp automates issues like categorization and receipt matching. The built-in OCR function makes importing and monitoring bills tremendous environment friendly.
- Individuals actually respect the skill to concern vendor-particular digital playing cards and set customized limits. It’s one of the options customers appear to belief the most for staying in management of budgets.
What G2 customers like about Ramp:
“Ramp is extraordinarily person pleasant. The entire implementation was achieved on my own. It simply integrates with our accounting software program (Sage Intacct) and offers number of options for correct report maintaining. We have been capable of substitute 3 completely different suppliers with Ramp, and now our AP, Worker Bills Reimbursement and Credit score Playing cards are multi function place. Buyer assist is all the time wonderful in responding shortly, regardless that I don’t get to contact them usually because of the very detailed and straightforward to navigate Assist Heart. And better of all there’s money again once you use Ramp Card, which provides up so shortly and can be utilized in number of methods.”
– Ramp Assessment, Nadiia D.
What I dislike about Ramp:
- I want you would set the default area values for factor that you must choose for every transaction as an alternative of getting to pick all the things every time.
- We bumped into occasional syncing points. Customers flagged issues with syncing to platforms particularly round terminated staff or unclear export errors.
What G2 customers dislike about Ramp:
“Restricted choices for enterprise journey and decrease internet money profit rebates versus different playing cards. Additionally, much less associate profit promotions. Nonetheless, proper now the time financial savings is the profit, plus we use the money again on our spending to decrease our month-to-month bank card payments.”
– Ramp Assessment, Brian V.
5. SAP Concur: Finest for enterprise-level journey and expense administration
SAP Concur is the form of software that excels at scale, with layers of automation and integration that finance and operations groups respect. However it additionally brings some quirks and complexity, particularly for these new to the system.
Let’s begin with what folks clearly love: automation. Over and over, customers shared how Concur helped them lower down on handbook entry by automating expense stories, bill processing, and approval workflows. It’s the form of time-saver that actually provides up over the course of a month. One reviewer even known as it their paperless assistant, thanks to options that let them add receipts, auto-fill particulars, and ship claims with a few clicks.
Customers appreciated how Concur integrates with company journey businesses and enforces firm insurance policies routinely. Whether or not reserving flights or inns, Concur retains all the things aligned with price range tips and ties the spend straight again to the expense report. No duplicate entries, no end-of-journey surprises.
SAP Concur is usually highlighted in G2 opinions as one of the crucial complete platforms for managing enterprise journey, bills, and invoices. Enterprise customers worth its skill to combine deeply with monetary techniques and assist advanced company workflows.
That mentioned, G2 person suggestions presents a combined image of the interface. Whereas many reviewers describe it as simple, others discover navigation much less intuitive, pointing to layouts that really feel dated or processes that require too many clicks. As well as, notable patterns in G2 opinions present that experiences with the cell app fluctuate — some customers discover it handy, however others report login errors, usability points, or occasional error messages.
General, SAP Concur stays a trusted enterprise-grade answer in line with G2 buyer opinions, with clear strengths in scale and integrations. On the identical time, person sentiment signifies alternatives to modernize the interface and refine the cell expertise.
What I like about SAP Concur:
- Reserving journey and managing bills in a single place is a giant win. A lot of customers valued the skill to guide journey straight inside the platform and tie it again to coverage, price range, and expense stories.
- Individuals actually preferred with the ability to snap a photograph of a receipt and let the system match it routinely.
What G2 customers like about SAP Concur:
“SAP Concur has been a lifesaver for organizing and managing enterprise journey and bills. What I genuinely love is how simple it’s to combine with different instruments and techniques we already use all the things feels linked. The cell app is a superb factor, letting me snap a photograph of a receipt and add it immediately, which has saved me numerous hours of handbook entry. It iss additionally very intuitive to make use of when you get the dangle of it, and the detailed stories it generates are a goldmine for monitoring firm spending. For a world staff like ours, its multi-currency and multi-language assist has been helpful, helps us preserve consistency regardless of the place we’re.”
– SAP Concur Assessment, Shubham Ok.
What I dislike about SAP Concur:
- There’s undoubtedly a studying curve. Even although the system is highly effective, a number of customers discovered the preliminary setup or onboarding course of difficult. It takes time to get absolutely snug.
- SAP Concur could be sluggish, particularly throughout busy occasions – pages taking time to load or actions needing to be repeated, particularly when processing bigger stories.
What G2 customers dislike about SAP Concur:
“Consumer interface!! Issues are too descriptive, nothing icon primarily based. If the GUI is made extra graphical the dashboard would look cool and would keep away from us to maintain trying to find issues and it helps us to discover issues simply somewhat than somebody educating us to navigate.”
– SAP Concur Assessment, Adarsh S.
6. TravelPerk: Finest for versatile journey reserving with sustainability options
From all the opinions I’ve regarded via, I can say that TravelPerk earns a lot of reward for doing precisely what busy groups want it to do: simplify enterprise journey. It’s a centralized platform the place you can handle virtually each side of firm journey.
The first factor customers repeatedly speak about is ease of use. TravelPerk’s interface will get excessive marks for being clear, intuitive, and quick to be taught. Individuals love how simple it is to guide journeys, handle itineraries, and test updates, whether or not they’re planning a single journey or reserving for an whole staff.
What additionally stood out was simply how complete the journey stock is. Flights, inns, trains, automotive leases, it’s all there in one place. Customers say it is likely one of the finest platform for organizing worker journey and preferred that they might evaluate costs throughout suppliers and discover choices that match each price range and coverage. A number of talked about that even group reserving and journey collaboration was smoother than anticipated, which is a lifesaver for admins reserving for a number of colleagues.
A lot of customers additionally spoke extremely of TravelPerk’s pace and effectivity. The course of of reserving and confirming journey feels streamlined, with fewer steps and fewer handbook inputs than different instruments. And as soon as you’ve booked, notifications about flight adjustments, gate updates, and journey particulars are one other function folks persistently worth.
In phrases of backend energy, I noticed robust suggestions round integration and automation. Groups preferred that they might sync company fee strategies and set up approvals routinely. It made expense administration and reporting really feel much less painful.
And of course, I can’t overlook the buyer assist suggestions. Many folks had actually constructive experiences: quick responses, useful brokers, and a concierge staff that went above and past for difficult journey requests or last-minute adjustments. While many had nice assist, I additionally noticed some mentions about sluggish response occasions, particularly throughout high-quantity journey intervals.
TravelPerk receives robust reward on G2 for delivering a versatile, easy-to-use platform that centralizes company journey. Many reviewers spotlight its power in simplifying staff coordination, streamlining reserving, and providing sustainability options like carbon offsetting.
Nonetheless, G2 person opinions point out a number of areas for enchancment. Some customers famous technical glitches comparable to slower efficiency, occasional crashes, or login points throughout the app. Others identified that the desktop platform typically produced reserving errors, like reservations being saved in drafts unintentionally. G2 suggestions additionally suggests demand for extra filtering choices and customization in reserving insurance policies and traveler preferences.
General, TravelPerk is persistently acknowledged in G2 opinions as a dependable, trendy journey hub that will get the basics proper, at the same time as customers see alternatives to reinforce efficiency and add extra superior customization.
What I like about TravelPerk:
- Customers repeatedly known as out the comfort of reserving flights, inns, trains, and even automotive leases in one central place. It saves groups a ton of time.
- Monitoring journey spends is tremendous helpful. Whereas TravelPerk isn’t a full-blown expense software, folks like with the ability to monitor journey prices and pull stories on firm journey spend straight from the platform.
What G2 customers like about TravelPerk:
“I like simple to make use of construction of this software program. I can choose practice, guide resort, I can word why I need this lodging, I can see the all approval course of or whether it is authorised or not. ı additionally logged my private information, I want so as to add repeatedly every time. It saves a number of time!”
– TravelPerk Assessment, verified person.
What I dislike about TravelPerk:
- The vary of inns could be improved. A number of customers talked about that, particularly in sure markets, there aren’t as many resort or flight selections as they’d count on in contrast to reserving elsewhere.
- Buyer assist can typically be sluggish. Whereas loads of folks had nice experiences, others talked about inconsistent response occasions or not all the time getting the solutions they wanted shortly.
What G2 customers dislike about TravelPerk:
“We have encountered a number of situations the place our most popular lodging or airfare choices weren’t accessible via TravelPerk. Moreover, when reserving via the platform, the absence of an choice to safe refundable flights has posed a problem. Consequently, we have needed to resort to cancellations, receiving credit with varied airways as an alternative. Luckily, given our frequent journey quantity, rebooking is usually possible, albeit introducing a layer of complexity to the method.”
– TravelPerk Assessment, Josh H.
7. Amex GBT Egencia: Finest for world journey options with devoted assist
From what I learn, Amex GBT Egencia is the go-to software for corporations that need management and simplicity in managing enterprise journey. The constant suggestions was that Egencia delivers on the fundamentals extraordinarily nicely, whereas nonetheless leaving room for enchancment in sure areas.
Over and over, customers shared how intuitive the platform feels. Reserving flights, inns, rental vehicles, and trains is quick, simple, and hassle-free. The structure is clear and folks like that all the things they want, from itinerary particulars to fee and reporting.
I noticed a ton of mentions about how good it is to consolidate all journey wants into one system. Customers can handle world bookings, observe firm spend, and approve or reject journey requests with out needing to soar between apps or spreadsheets.
The pace and effectivity of reserving got here up a lot too. Individuals love how Egencia streamlines approvals and requests so that journeys get booked quicker, with fewer back-and-forth emails. The self-reserving function was additionally extremely rated for empowering staff to deal with their personal journeys — inside firm coverage, of course.
Customers talked very positively about buyer assist, particularly when working with devoted account managers who go the additional mile. The Egencia app was additionally known as out as easy and handy for managing journeys on the go.
On the reporting aspect, I noticed a lot of appreciation for the customized reporting capabilities and journey spend monitoring. Finance groups can generate stories shortly for month-finish reconciliation and budgeting. One other function folks preferred: the void choice inside 24 hours of reserving. It saved customers from complications when plans modified unexpectedly.
I additionally preferred seeing customers name out automated worth checks. Egencia searches for decrease fares even after a reservation has been made and matches them to assist lower prices.
The world journey choices have been one other power talked about usually. There’s a good vary of flights, inns, and automotive rental suppliers, which makes it simpler for multinational groups to guide journey below one platform.
Egencia is regularly acknowledged in G2 person suggestions as a strong enterprise-grade journey administration answer. Giant organizations worth its world attain, sturdy coverage enforcement, and powerful reporting capabilities that assist centralize and management company journey at scale.
That mentioned, G2 buyer suggestions highlights some challenges with service and usefulness. Whereas many reviewers praised responsive assist, others described slower response occasions, much less educated brokers, or communication obstacles. G2 overview knowledge additionally factors to reserving modification hurdles — customers talked about difficulties with making use of flight credit or delays when altering reservations. Moreover, a number of reviewers famous inconsistencies in resort pricing and availability, with a number of citing that direct airline or resort websites sometimes supplied higher offers.
General, sentiment from G2 customers positions Egencia as a dependable alternative for enterprises that prioritize world scale and management, whereas additionally suggesting alternatives to enhance service consistency, reserving flexibility, and pricing transparency.
What I like about Amex GBT Egencia:
- A lot of groups like being in a position to monitor journey spend and generate stories with out juggling a number of instruments. It makes reconciliation and visibility a lot simpler.
- Again and again, I noticed folks say how easy it’s to guide flights, inns, and rental vehicles with Egencia. The platform is intuitive and straightforward to navigate.
What G2 customers like about Amex GBT Egencia:
“As a journey arranger, I depend on Egencia day by day to guide flights, inns, and rental vehicles for our staff, and general, it will get the job achieved effectively. The platform is user-friendly, with a streamlined interface that makes it simple to handle a number of itineraries directly. Amex GBT permits arrangers/vacationers to shortly implement a fee technique that’s simply usable for every reserving. Buyer assist is usually responsive, however sure points require extra back-and-forth than I’d like. Regardless of this, Egencia has been seamlessly built-in into our program and we’re drastically having fun with its advantages!”
– Amex GBT Egencia Assessment, Grayce B.
What I dislike about Amex GBT Egencia:
- Whereas many rave about assist, I noticed few opinions saying they have been left ready on maintain, bounced between brokers, or didn’t get the decision they wanted shortly.
- Some folks mentioned they couldn’t discover sure airways, inns, or automotive rental suppliers on Egencia, and some even talked about knowledge accuracy issues with resort listings.
What G2 customers dislike about Amex GBT Egencia:
“At occasions, we do get customer support brokers which might be new and are nonetheless within the coaching course of so our name occasions when calling customer support are lengthy to make adjustments on an itinerary. For instance an hour. Egencia Central billing – if we create a brand new traveler group you can’t simply add the group to the prevailing central invoice card you must delete your complete card and return in and add everybody again on.“
– Amex GBT Egencia Assessment, Wendy F.
Steadily requested questions on the perfect journey administration software program
Have extra questions? Discover extra solutions under.
Q1. Who makes use of journey administration software program?
Whereas journey managers and operations groups are the principle customers, it’s additionally useful for finance groups (to trace budgets and compliance) and staff (to simply guide and handle their very own journeys inside firm coverage).
Q2. Does journey administration software program embrace expense monitoring?
Some platforms embrace built-in expense monitoring and expense stories or combine straight with instruments like SAP Concur, Expensify, or Zoho Expense. Search for automated receipt seize, policy-compliant spend limits, and straightforward reimbursement workflows.
Q3. Is journey administration software program just for giant corporations?
In no way. Many platforms provide versatile plans for startups, small groups, or remote-first corporations. The bottom line is discovering a software that matches your staff’s measurement and complexity. Some platforms even provide free tiers.
This fall. How do I do know which platform is correct for my staff?
Begin by figuring out your must-haves: Do you want multi-currency assist? Is cell entry crucial? Are you reserving internationally? As soon as you recognize your core wants, consider platforms primarily based on usability, integrations, pricing, and G2 opinions to see how they carry out in real-world use.
Q5. What’s company journey administration?
It includes setting journey insurance policies, coordinating bookings, managing approvals, monitoring bills, and guaranteeing compliance. Corporations usually use journey administration software program or associate with a journey administration firm (TMC) to streamline operations, scale back prices, and enhance the journey expertise for staff.
Q6. What’s the distinction between journey administration and journey & expense (T&E) software program?
Journey administration focuses on reserving and journey logistics, whereas T&E platforms embrace each journey planning and detailed expense dealing with like reimbursement automation, spend evaluation, and approval chains. Some instruments provide each, whereas others specialise in one space.
Q7. The place to seek out the perfect journey administration apps for corporations?
Search for trendy enterprise journey platforms that mix reserving, expense reporting, coverage enforcement, and real-time knowledge — instruments like Navan (previously TripActions) and TravelPerk are acknowledged throughout the trade for delivering built-in, AI-powered options tailor-made to company wants.
Q8. Finest journey administration software program for small enterprise?
For small groups, myBiz by MakeMyTrip affords an intuitive atmosphere for reserving, expense claims, and coverage compliance. Its simplicity and accessibility make it excellent for lean operations with minimal setup overhead.
Q9. What is the prime app for managing company journey?
Navan persistently ranks on the prime in user-based comparisons for combining journey reserving, company playing cards, expense monitoring, and analytics in a unified dashboard.
Q10. Main journey software program for firm journey planning?
Relating to enterprise-grade journey planning, SAP Concur stays a pacesetter because of its sturdy reserving, expense monitoring, and powerful integration with monetary techniques.
Q11. Finest-rated journey administration service for workplace provides companies?
For companies like workplace provide companies that focus extra on streamlined buying workflows, Brex is usually a standout alternative, its monetary controls and spend-tracking instruments convey readability to journey and broader bills.
Q12. High journey administration answer for mid-sized companies?
Ramp, with its automated finance workflows and granular spend analytics, caters nicely to mid-sized corporations on the lookout for higher spend visibility and tighter management over travel-related prices.
Q13. Most beneficial enterprise journey administration software program?
A number of sources title Navan, SAP Concur, TravelPerk, and Brex as at this time’s most beneficial platforms, valued for scalable options, integrations, and complete assist for company journey packages.
Q14. What’s the perfect journey service to trace enterprise journeys?
Relating to monitoring and reporting, SAP Concur and TravelPerk shine with sturdy analytics, coverage oversight, and real-time monitoring instruments, serving to corporations hold tabs on itineraries and spending throughout groups.
Your journey co-pilot awaits
Diving into the world of journey administration software program gave me a brand new appreciation for what occurs behind each easy journey. These platforms aren’t nearly flights and inns, they’re about making enterprise journey really feel much less like a logistical puzzle and extra like a streamlined, stress-free course of.
On this analysis, I centered on instruments that maintain up below real-world circumstances, not simply polished advertising pages. By analyzing hundreds of G2 opinions, evaluating function units, and taking note of how these platforms carry out throughout completely different use circumstances, I landed on seven standout choices that go nicely past reserving fundamentals.
When you’re evaluating choices to your staff or simply curious like I used to be, these seven picks are a stable place to begin. In any case, enterprise journey doesn’t need to be chaotic. With the correct instruments in place, it may be one much less factor to fret about.
Prepared to show miles into cash saved? Take a look at the perfect mileage monitoring software program to maintain each journey accountable.