In the event you’re seeking to construct no-code or low-code automation, you’ll have stumbled upon Make and Zapier. Each are widespread in our Integration Platform as a Service (iPaaS) class, and whereas they could appear comparable at first look, they serve barely completely different consumer wants.Selecting the best instrument issues as a result of it immediately impacts how effectively your crew can automate duties, scale workflows, and combine the instruments you already depend on. A mismatch in platform capabilities can imply wasted time, greater prices, or pointless complexity.
I’ve in contrast Make vs. Zapier intimately based mostly on completely different necessities, like consumer interface, flexibility, integrations, performance, and pricing.
The precise alternative relies on what you worth most. In my evaluation, I discovered Make to be a most well-liked alternative to be used circumstances involving sophisticated workflows. Zapier is extra appropriate to be used circumstances that want general-purpose automation.
Make vs. Zapier: At a look
Right here’s a fast comparability of the favored iPaaS software program:
Characteristic | Make | Zapier |
G2 ranking | 4.7/5 | 4.5/5 |
Greatest for | Energy customers and complicated workflows | Freshmen and general-purpose automation |
Person interface (UI) and adaptability | Visible drag-and-drop canvas (very versatile) | Step-by-step type builder (easier) |
Automation capabilities | Superior options like limitless steps/branches and knowledge dealing with | Simple automations with fastened step limits |
Scalability | Value-efficient at excessive quantity (10k+ ops/month) | Scales with enterprise-grade safety, limitless customers, and admin controls |
Integrations | ~2,400+ apps, with deeper API help | 7,000+ apps |
Help & neighborhood | Sturdy neighborhood, good documentation, however fewer third-party tutorials | Bigger neighborhood, tons of guides/tutorials, and broader ecosystem help |
Pricing | Free, as much as 1,000 ops/month. The pricing begins from $9/month for 10,000 ops | Free for 100 duties/month. The pricing begins from $19.99/month (multistep) |
Notice: The small print right here mirror essentially the most present capabilities as of August 2025. Each Make and Zapier proceed to evolve quickly, so options and pricing could change over time.
Earlier than we discover Make and Zapier, let’s shortly evaluation the variations and similarities between the 2 instruments.
TL;DR: Make is highly effective, versatile, and cost-efficient — greatest for energy customers, technical groups, and companies that have to automate complicated workflows with branching logic, superior knowledge dealing with, and excessive job volumes. Zapier is easier, beginner-friendly, and integrates with 7,000+ apps, making it the go-to alternative for fast, general-purpose automation and not using a steep studying curve. Make shines in pricing, scalability, and workflow depth, whereas Zapier dominates in app protection, ease of use, and enterprise-ready options. For complicated, budget-conscious automation, select Make. For easy, plug-and-play automation with most integrations, Zapier leads.
Make vs. Zapier: What’s completely different?
Right here’s an summary of the important thing variations between the 2 software program.
- Integration rely and depth: Zapier connects to much more apps — over 7,000 and counting. Whereas Make lists round 2,400, it gives many extra actions per app, for instance, 84 actions for Xero vs. 25 in Zapier.
- Workflow builder fashion: Zapier makes use of a linear, form-based builder with dropdowns and a step-by-step wizard, which makes it nice for novices. Make gives a visible drag-and-drop canvas. In apply, I discovered Zapier’s interface easier to begin with, whereas Make’s canvas felt extra pure and versatile as soon as I realized it.
- Automation complexity: Make handles complicated eventualities with limitless steps, routes, or branches, and highly effective knowledge instruments like arrays, JSON parsing, and so on. Zapier automation (Zaps) is usually extra easy: They’re simple to construct however have fastened limits, e.g., a most of 100 steps, and fewer built-in knowledge instruments.
- Pricing mannequin: Zapier costs by duties, the place every app motion is a job on tiered plans, and now even gives pay-per-task billing. Make costs by operations, i.e., every module run. In my assessments, Make’s paid plans give much more operations for the value — for instance, $9/mo for 10,000 operations vs. $19.99 for simply 750 Zapier duties. Make will be less expensive at scale, although the billing math will be complicated.
Make vs. Zapier: What’s comparable?
Each Make and Zapier ship options to create, take a look at, and deploy automations with flexibility. There are just a few similarities you possibly can’t miss, for instance:
- Visible editors are intuitive, with ample pre-built templates that assist new customers get began. Neither instrument requires code to design fundamental automation for duties.
- Free tier choices is obtainable in each plans, with a paid plan for rising utilization. Make facilitates 1000 operations whereas Zapier caters to 100 duties within the free model.
- Person base for each iPaaS software program is equally robust and various. They cater to a spread of customers, from solo entrepreneurs to enterprise groups. The 2 software program have a great quantity of documentation, tutorials, and communities that customers can faucet for assist.
How I in contrast Make and Zapier: My analysis standards
First, I checked out ease of use. This meant seeing how easy the interface and setup felt for somebody new, and how briskly I might construct a fundamental automation. Elements like interface design, navigation, the provision of templates, tooltips, and onboarding guides helped tip the dimensions.
For my workflows, integrations, and most significantly, the depth of integrations was important. The depth of integration represents the provision of actions that I can carry out by the mixing. For this, I examined how every platform handles app performance and whether or not there have been limitations or workarounds wanted.
I additionally thought-about help and neighborhood, and skimmed by every platform’s assist heart, boards, and help choices. This helped me see the provision of self-service by the platform’s information base.
For any shopping for course of, pricing transparency was an enormous issue. I verified that in my take a look at and in contrast each choices to find out their cost-effectiveness.
Disclaimer: These insights are based mostly on hands-on testing of Make and Zapier as of August 2025. Platform options, pricing, and performance could evolve over time. This evaluation displays particular person expertise and opinions on the time of analysis and doesn’t characterize the official stance or endorsement of G2. For the newest updates, seek the advice of Make and Zapier immediately.
Make vs. Zapier: How they really carried out in my assessments
Let’s speak efficiency. I examined Make and Zapier to see what they do properly and the place they fall quick. Right here’s what I discovered.
Person interface and adaptability
In apply, utilizing every instrument highlighted their trade-offs. Zapier’s UI felt intuitive. It walks you thru triggers and actions with clear types. The platform was pretty easy to make use of and navigate, and Zapier Copilot even provided related options to help.
The platform permits the creation of Zaps with easy options. After I was simply beginning, I might create a easy “if e mail then alert me” workflow in minutes and not using a tutorial.
However, Make’s UI is a canvas of modules you drag and join. At first, it felt overwhelming, however quickly I appreciated having the ability to visually lay out a number of branches and see knowledge movement between steps.
For complicated flows, Make’s editor gave me way more management. I might add routers, loops, and knowledge transformations on the fly. I’d say Zapier wins if simplicity is your aim, however Make pulls forward on flexibility.
As an influence consumer, I gave a slight edge to Make due to that flexibility and visible readability.
Winner: Make
App integrations
After I in contrast integrations, the numbers advised one story: Zapier has extra apps. In testing, each app I needed, for instance, Salesforce, Mailchimp, Google Analytics, and so on., was on Zapier.
A number of instruments I constantly use didn’t have a Make integration in any respect, so I needed to skip them or use a generic webhook as a workaround. What’s extra, Zapier has an AI apps part with 250+ integrations, which Make lacks.
The depth of Make’s integrations was spectacular. For instance, Make lets me pull detailed bill knowledge from Xero with a number of fields, whereas Zapier solely has basic bill triggers.
In the long run, if app availability is your precedence, Zapier wins since its library is so clearly dominated by measurement and fast connectors.
Winner: Zapier
Automation capabilities
To check performance, I constructed actual workflows of accelerating complexity. Easy duties, like posting type responses to a Slack channel, have been simple on each. For extra complicated wants like knowledge parsing, loops, and multi-branch logic, Make provided higher help. For instance, I created a state of affairs in Make that collected knowledge from a number of sources, processed it with filters and array features, after which uploaded a formatted report, all with out writing code.
Strive doing that on a fundamental Zapier plan, and also you hit limits. Zapier capped my steps, and I needed to break the method into separate Zaps.
I additionally examined conditional branching on both. Make let me splinter one workflow into many routes with out restrict, whereas Zapier compelled me into its “Paths” characteristic, which is extra inflexible.
General, Make dealt with my complicated assessments extra gracefully with limitless steps and built-in knowledge instruments. Zapier was dependable, however much less expressive.
Winner: Make
Pricing
Pricing was an eye-opener. I took two actual use circumstances: a small mission with just a few hundred duties per 30 days and a bigger mission with tens of hundreds of duties. Zapier’s free tier (100 duties) was limiting for the small mission. I wanted a paid plan at $19.99/mo to get extra duties. Make provided 1,000 free ops; even its least expensive $9/mo plan gave 10,000 ops.
For the bigger mission, Zapier’s $19.99 plan solely lined 2,000 duties, plus overage charges, whereas Make’s $16 or $29 plans lined 10,000 ops every. It gave me much more headroom. I did the maths: Zapier was roughly $0.026 per job on their starter plan, whereas Make was about $0.0009 per operation. Nevertheless, Zapier’s newer “pay-per-task” billing permits you to add further duties on demand, simplifying budgeting for fluctuating utilization.
In brief, Make was much more cost-efficient for my take a look at eventualities. The one warning is that Make’s operations can deplete shortly in case you design very large eventualities; I had to concentrate to that. Nonetheless, for many customers on a funds, Make gained the day.
Winner: Make
Right here’s a desk exhibiting the winner by way of completely different iPaaS software program options:
Characteristic | Winner | Why it gained |
Person interface and adaptability | Make 🏆 | Visible canvas permits drag-and-drop workflows vs Zapier’s types. It gave extra artistic management. |
App integrations | Zapier 🏆 | Zapier has an unlimited library of apps. It gives greater than 7,000 apps. Conversely, Make gives near 2400 apps. |
Automation capabilities | Make 🏆 | I obtained limitless steps/branches and knowledge instruments in Make. Conversely, Zapier had fastened limits. |
Pricing | Make 🏆 | It is less expensive per motion. Cost 10k ops for $9. It is advisable pay way more in Zapier’s case. |
Key insights on Make vs. Zapier from G2 knowledge
I appeared into G2’s evaluation knowledge to seek out strengths and adoption patterns for Make and Zapier. Right here’s what stands out:
Satisfaction scores
- Make has a good ease of use (88%), ease of setup (85%), and ease of doing enterprise (94%) scores.
- Zapier excels in ease of use (89%), ease of setup (88%), and ease of doing enterprise(90%).
Industries represented
- Make dominates advertising and marketing and promoting, laptop software program, IT providers, monetary providers, and accounting.
- Zapier has a powerful presence in advertising and marketing and promoting, laptop software program, IT providers, the web, and monetary providers.
Highest-rated options
- Make excels in pre-built connectors (91%), real-time integration (91%), and movement designer (92%).
- Zapier stands out for flow-designer (90%), pre-built connectors (87%), and knowledge encryption (89%).
Lowest-rated options
- Make struggles with large knowledge processing (76%), digital knowledge interchange (EDI) (77%), and useful resource definition (83%).
- Zapier struggles with software programming interface (API) administration (82%), digital knowledge interchange (EDI) (82%), and managed file switch (84%).
Regularly requested questions on Make vs. Zapier from G2 knowledge
Q1. Which platform is extra appropriate for a newbie: Make or Zapier?
Zapier is usually higher for novices. Its step-by-step interface and plentiful tutorials make it very approachable. In my trials, I might create easy automations with out studying documentation. Make, with its drag-and-drop choices, has a steeper studying curve.
Q2. What could be a surefire dealbreaker when selecting between Make or Zapier?
The most important dealbreakers are often integrations and particular characteristic wants. If one platform doesn’t help an app or motion you want, that forces your hand. For instance, in my comparability, Zapier had all 7,000+ main apps whereas Make was lacking just a few area of interest instruments I take advantage of.
Q3. Which instrument is healthier for AI and new app integrations?
Zapier at the moment leads right here, providing 250+ AI app integrations and Zapier Copilot to suggest workflows. Make helps superior APIs and customized modules however doesn’t but have a devoted AI market.
This autumn. Can I migrate workflows from Zapier to Make (or vice versa)?
There’s no one-click migration. Nevertheless, each platforms help webhooks, APIs, and comparable triggers/actions. This implies workflows can often be rebuilt, although complicated migrations could take time.
Q5. What industries favor Make vs. Zapier?
G2 evaluation knowledge reveals Make is widespread in advertising and marketing, IT providers, and monetary providers, the place complicated workflows are widespread. Because of its broad integrations, Zapier dominates in advertising and marketing, SaaS, and web providers.
Make vs. Zapier: The ultimate verdict
In the end, Zapier and Make are each stable automation platforms, however they cater to barely completely different wants. For somebody new to automation or with easy duties, I’d lean towards Zapier. Its interface is straightforward, and its large app library means you’ll nearly definitely discover any instrument you want.
I would suggest Make in case you have complicated workflows, technical necessities like dealing with knowledge arrays or calling APIs, or a decent funds at scale. In my assessments, its power-user options and decrease value per operation have been decisive.
Lastly, your resolution will probably be based mostly on what issues most to you. In the event you want fast and straightforward automation and broad compatibility, go along with Zapier. Strive Make in case you want deep customization and wish to squeeze essentially the most out of your greenback. Each instruments are strong, so that you’ll have the ability to automate duties both approach. Choose the one which matches your priorities.
Discover different Zapier alternate options and Make alternate options on your iPaaS wants.
This text was initially revealed in April 2025 and has been up to date with new data.