The Tremendous Bowl industrial was successful, with Boston heroes Matt Damon, Ben Affleck, and Tom Brady stealing the present as a boyband known as the “DunKings” in Dunkin’-branded tracksuits.
Naturally, followers rushed to get their palms on a tracksuit of their very own. The matching units bought out in 19 minutes on the day of Tremendous Bowl LVIII (February 12) and went again on sale once more the subsequent day.
Prospects have been informed their new swag would ship eight to 10 enterprise days after buy. However now, it is April, and clients are complaining that the tracksuits haven’t arrived.
“Communication has mainly been nonexistent, in my view, as a result of I’ve by no means as soon as obtained an electronic mail that was initiated by them,” buyer Lauren Riddell informed Boston.com.
She informed the outlet that she had not obtained the tracksuit— however an orange tumbler she additionally bought did arrive.
The tracksuit high and backside have been bought individually a $60 a pop — $120 for the complete outfit.
Some clients have taken to social media to complain in regards to the delays and lack of communication.
Tracksuit replace. It has been a full month, Dunkin. pic.twitter.com/6rtOHdZpKG
— Lucy Burdge (@LucilleBurdge) March 12, 202
It has been 7 weeks and I FINALLY obtained an electronic mail from Dunks telling me I might be getting a monitoring quantity for my DunKings monitor swimsuit quickly. And because of the lengthy delay, now they’re giving me a $25 present card. Assume i am gonna purchase everybody’s dunks order on my first go to with the swimsuit ?
— Alex (@MetalHaze) April 6, 2024
@dunkindonuts Of us, it might be completely superior if these of us who lucked out and ordered a DunKings monitor jacket may get some type of an replace, monitoring quantity, just about something to tell us what is going on on with our order… Okay, thanks, bye.
— Thad “Kevin” Fort (@BMSMtnGoats54) March 14, 2024
I used to be simply informed after 12 days that my DunKings Order is now pushed again 5 weeks…F I V E
— tim (@tim_gallagher14) February 23, 2024
Dunkin’ didn’t instantly reply to Entrepreneur‘s request for remark, however the espresso chain did inform Boston.com that a difficulty with the producer is inflicting order success delays.
“We apologize for the inconvenience and are in technique of speaking an up to date timeline, together with providing a $25 Dunkin’ present card to impacted clients,” the corporate informed the outlet.
Many are itching to re-sell their tracksuits on-line for top resale worth, with some eBay listings going for as much as $450 for one piece of the swimsuit.
Associated: Dunkin’s Ben Affleck Tracksuits Bought Out Nearly Instantly. This is How the Espresso Chain Is Celebrating.
It’s unclear if the sellers who’ve listed the tracksuit have it of their possession.
Different merch that was included within the Dunkin’ Tremendous Bowl drop included an orange and pink drink tumbler and a fuzzy bucket hat.