AI underwriting platform Concirrus and North American aviation insurer Utilized Aviation gained the ‘AI Implementation of the Yr’ award on the US Insurance coverage Awards 2025. The award recognises the partnership between the 2 firms, which concerned the implementation of Concirrus’s aviation-specific massive language mannequin (LLM) platform to modernise the underwriting course of at Utilized Aviation.
The collaboration was initiated to deal with the historically guide and time-consuming nature of aviation danger evaluation and quoting. In accordance with the businesses, the brand new know-how can learn and perceive dealer submissions in minutes, changing processes that beforehand took as much as 36 hours.
Automating danger evaluation and enhancing effectivity
The implementation of the Concirrus Aviation platform delivered a number of key outcomes for Utilized Aviation. The processing time for every danger was diminished from so long as 36 hours to lower than 5 minutes.
The AI answer was built-in straight into the present workflows at Utilized Aviation, permitting underwriters to concentrate on decision-making relatively than guide knowledge entry. The platform additionally automates danger triage and pricing, which the businesses state has improved consistency, regulatory compliance, and the pace of suggestions to brokers.
This operational effectivity supported vital enterprise progress, with Utilized Aviation reporting that it greater than doubled its gross written premium with no proportional enhance in headcount.
Steven Allen, president of Utilized Aviation, commented on the affect of the partnership: “This partnership with Concirrus and the implementation of Concirrus Aviation has been a recreation changer. Concirrus permits us to be extra aware of brokers and insureds, ensures larger regulatory compliance and consistency in our underwriting, and helps our staff to concentrate on what issues most — strategic danger evaluation and consumer service.”
A brand new mannequin for specialty underwriting
The success of the implementation is being introduced as a blueprint for the way AI can rework underwriting in advanced specialty traces with out disrupting present workflows.
Andy Yeoman, chief govt officer at Concirrus, mentioned: “We’re proud to see this partnership recognised on one of many greatest levels in US insurance coverage. This win exhibits the sensible, measurable affect of AI when it’s constructed with deep business data and carried out in a approach that enhances underwriters’ experience relatively than changing it.”
Concirrus supplies know-how for the specialty and industrial insurance coverage sectors, with a platform designed for automation, data-driven decisioning, and real-time portfolio administration. Its options cowl a spread of specialty traces, together with property, aviation, transportation, and marine.
