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Closing the Confidence Hole & Constructing Tradition


CSS Blog - media sales report industry outlookThe media gross sales trade is at a pivotal second. The sixth Annual Media Gross sales Report reveals a narrative of optimism—tempered by warning. Gross sales managers see alternative forward, however many sellers stay uncertain. If we wish to win within the subsequent period of media gross sales, we should shut this hole in confidence whereas strengthening the tradition that retains high performers engaged.

Right here’s what the information tells us in regards to the trade outlook and firm tradition—and what gross sales leaders should do now to steer with readability, objective, and outcomes.

The Confidence Hole is Actual

73% of gross sales managers say they’re optimistic about the way forward for the media gross sales trade. However solely 50% of salespeople really feel the identical.

This isn’t the primary time we’ve seen optimism slip. Again in 2021, 82% of managers and 62% of sellers had a shiny outlook. In simply 4 years, each numbers have fallen—and vendor optimism has dropped probably the most.

Motion for Gross sales Leaders:

  • Talk the “why.” If you happen to see alternatives forward, clarify them clearly and regularly to your groups.

  • Join technique to the vendor’s day-to-day. Present how trade shifts and firm plans will straight profit your folks and their prospects.

  • Have a good time wins publicly. Common recognition of staff success reinforces perception sooner or later.

Supervisor–Vendor Relationships are Sturdy—however May Be Stronger

The excellent news: 64% of sellers say they really feel valued “on a regular basis” by their supervisor, and 63% say they really feel absolutely supported. These are stable scores for management belief.

The problem: Over a 3rd of sellers aren’t constantly experiencing that stage of help or recognition. And in a aggressive hiring market, that hole can influence retention.

Motion for Gross sales Leaders:

  • Schedule constant one-on-one teaching that goes past pipeline speak to incorporate profession progress conversations.

  • Pay attention actively to considerations—then act on suggestions the place attainable.

  • Make recognition a day by day behavior, not only a quarterly initiative.

Tradition is Nonetheless a Aggressive Benefit

Two-thirds (64%) of sellers say they’d advocate their firm as a fantastic place to work. That’s encouraging—however the different 36% are much less enthusiastic, which ought to immediate self-reflection from management.

A successful gross sales tradition isn’t nearly morale—it’s about efficiency. Sellers who really feel valued, supported, and aligned with management’s imaginative and prescient are extra engaged, extra productive, and extra prone to keep.

Motion for Gross sales Leaders:

  • Outline your tradition clearly—don’t depart it to probability.

  • Foster collaboration between groups and departments to scale back silos.

  • Align incentives and recognition with the behaviors and outcomes you wish to see.

Remaining Thought: Align Imaginative and prescient, Communication, and Tradition

The media gross sales trade will proceed to alter—however our success will depend upon how effectively we align management’s imaginative and prescient with the vendor’s actuality. Confidence isn’t constructed on knowledge alone—it’s constructed on belief, communication, and a tradition the place folks really feel empowered to win.

As leaders, our job is to maintain our groups knowledgeable, impressed, and geared up to grab the alternatives forward.

Obtain the Full Report:
For deeper insights into the tendencies shaping media gross sales—from recruitment to gross sales enablement—obtain the entire 2025 Media Gross sales Report right here:
👉 Obtain the Full Report

MSR



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