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CIO Grey Nester on fostering a tradition of success



Or it might imply saying, ‘Hey, I do know we now have a private relationship, however I’m your chief, and we now have to achieve success right here, and I want you to grasp how this motion impacts your success inside Brown & Brown. I don’t wish to inform you how one can act, however I can inform you that what you’re doing limits your capability to realize your objectives and aims.’ However in case you don’t spend sufficient time on the individuals facet of issues and attending to know your staff, then you definitely don’t know their objectives and aims, so how are you going to assist them attain them? 

That’s what braveness is about for me. However it comes again to one thing quite simple: I’ve already received the sport. I’ve a spouse who loves me. I’ve a son who loves me. I couldn’t be extra happy with them. I’ve obtained two superb bulldogs that love me to loss of life. I can get a kiss any night time of the week, even when I’ve carried out one thing unsuitable or made a unsuitable choice. Finally, this doesn’t matter. It’s very, essential, however it doesn’t outline me.

I needed to speak about a few your go-to management expressions. You’ve stated ‘progress over perfection’ is the foundational cornerstone of your success. Why?

I say that as a result of I’ve had the chance to satisfy so many individuals from a community perspective, and lots of people are doubtlessly extra proficient than me, extra gifted than me, and extra clever than me, however they’re afraid to do the following factor. 

I’ve obtained a enterprise companion right here who says, ‘If I can simply do three yards day-after-day, I get a primary down each time I’m on the sphere.’ Lots of people take into consideration the Hail Mary, however they don’t take into consideration, ‘I’ve obtained to get lots of first downs to be any good.’

Progress over perfection is one thing that has actually outlined how we ship work. Again earlier than Agile was cool, we have been out type of going three yards at a time, simply making certain that we obtained one thing carried out each single day as a substitute of spending time in a type of evaluation paralysis and by no means reaching something. In order that’s how I take into consideration progress over perfection. And I feel over the past 4 years, Brown & Brown has been an excellent instance of that.

You additionally wish to say, ‘None of us obtained right here with out a community and with out getting knocked down.’ Speak about that expression and the way it helps construct resilience.

Once I take into consideration my community and the individuals who assist me day-after-day, it’s additionally about the truth that I haven’t discovered something from being profitable; I’ve solely discovered by my failure. It was nice to listen to from Jeff [Drye] and Will [Shupe] on the podcast, and there are 100 extra individuals I might have considered and introduced ahead. What’s impactful to me is the truth that these individuals invested in me and that, by their funding, I’m a greater individual. 

I even have discovered, even by mentoring within the Tech LX program, that as I put money into individuals, I can’t ‘out-give’ myself. I be taught extra from the individuals I give to as we speak than they’ve ever discovered from me.

However when Jeff talks concerning the capability to anticipate and see round corners, all of that comes from the scars that I’ve. It’s really easy to get knocked down two or 3 times and go, ‘I don’t like getting knocked down.’ However you solely be taught from getting knocked down. So, the earlier you get again up, the earlier you have interaction, the earlier you’re capable of re-engage and be tremendous clear with your self — that self-awareness — determines whether or not you make it or not on this world. Studying by your failures and being prepared to say what you can do otherwise, even when it wasn’t your failure, that’s what’s going to lead you to the next degree of success. As a result of you may solely management the way you settle for one thing that occurs; you may’t management the factor that occurs. 

For extra from Grey Nester and the way his intentional strategy to management is setting him and his groups aside, tune in to the Tech Whisperers podcast.

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