In September 2022, Zopa Financial institution and ClearScore created the 2025 Fintech Pledge to drive 10 million UK shopper actions that construct up their monetary resilience by 2025. Twenty-four months forward of schedule, the Pledge has already hit its 10 millionth motion.
The Pledge has achieved this by incentivising cross-industry collaboration and by connecting customers to monetary expertise platforms. Platforms that make financial savings work tougher, enhance credit score scores, consolidate debt, and decrease utility payments and family outgoing prices.


Constructing on the coalition’s success, founding members have determined to increase the Pledge’s objective from 10 to 25 million actions. This has been accomplished to higher cope with the persisting, above-target inflation. At a median of 1 motion per individual, its new objective represents roughly 50 per cent of the UK grownup inhabitants taking a optimistic step in direction of improved monetary resilience.
The Pledge has additionally launched a brand new ‘Advantages’ pillar to assist customers take advantage of the £18.7billion income-related advantages and social tariffs that go unclaimed every year.


Jaidev Janardana, CEO of Zopa Financial institution mentioned: “We’re thrilled with the progress of the 2025 Fintech Pledge up to now, main us to stretch our actions goal so quickly. Our success additional emphasises that fintech companies can obtain a lot extra when working collectively. Particularly as they give the impression of being to grasp and champion the actual wants of UK customers and to assist them at such a crucial time.”
Justin Basini, CEO and co-founder of The ClearScore Group mentioned: “It’s been extremely rewarding to see the progress we’ve made with the 2025 Fintech Pledge, notably with the best way we’ve been capable of help The Cash Charity alongside our actions goal. Our key focus going into 2024 is all about driving additional collaboration and figuring out these new Pledge leaders that may drive much more affect till the top of the marketing campaign in 2025”.
Vital achievements up to now
- The coalition has amassed 50 members with a mixed buyer base of over 25 million.
- It has achieved greater than 10 million actions that enhance monetary resilience
- Some 30% of its members are based mostly outdoors London
- The Cash Charity is delivering a multi-year programme of workshops that markedly will increase the monetary functionality of those that want it most, from 45 to 82 per cent after finishing the coaching
- The content material hub Grasp My Cash and the Pledge’s TikTok marketing campaign (@mastermymoney)
are serving to thousands and thousands of customers higher perceive and handle their cash - A staff of 90 Zopa Financial institution and Google Cloud engineers lately joined forces to construct options that enhance customers’ monetary resilience utilizing Generative AI and Massive Language Fashions
- The Pledge earned its first {industry} accolade, profitable Finest Partnership and Collaboration Initiative 2023 on the Pay 360 Award
- ClearScore and fellow Pledge member StepChange partnered to combine the debt charity’s referral instrument straight into ClearScore’s cellular app. Within the partnership’s first 12 months, over 8,000 ClearScore customers engaged with the instrument. Forty-five per cent had been really helpful debt recommendation to assist them discover options to their debt downside.