After serving to hundreds of enterprises doc how work really occurs, Scribe has raised $75 million at a $1.3 billion post-money valuation to roll out Scribe Optimize, a platform that maps workflows throughout the enterprise to disclose the place automation and AI will really yield returns — as an alternative of changing into one other sunk price.

The all-equity Sequence C spherical was led by StepStone, with participation from current buyers Amplify Companions, Redpoint Ventures, Tiger World, Morado Ventures, and New York Life Ventures. The brand new funding comes over a yr after Scribe raised its $25 million Sequence B, capital the five-year-old startup has largely not wanted to attract down, co-founder and CEO Jennifer Smith (pictured above, left) mentioned in an unique interview. With this spherical, Scribe plans to speed up the rollout of Scribe Optimize and associated merchandise, as enterprises battle to find out the place AI and automation could have the best affect.

Many firms are racing to undertake AI, however Smith informed TechCrunch that the majority nonetheless can’t reply a basic query: What ought to we automate first? Enterprises usually attempt to discover the reply by interviews, workshops, or by bringing in consultants, she mentioned, approaches that take months and nonetheless miss a lot of what individuals really do on a day-to-day foundation.

“With out actually understanding how work is completed, it’s actually exhausting to know the place to enhance it, the place to automate it, the place brokers will help,” she mentioned. “Scribe Optimize is all about answering that query. Very merely, it mines throughout workflows for what persons are doing after they’re at work, after which it abstracts these up into with the ability to present you in a single pane of glass, listed here are the precise workflows which are being finished. Right here’s how usually, how lengthy it takes, and so on.”

Based in 2019 by Smith and CTO Aaron Podolny (pictured above, proper), Scribe began earlier than the GenAI increase, and its present flagship product, Scribe Seize, helps robotically doc how work is completed. When somebody completes a course of or workflow, Seize generates a step-by-step information utilizing its browser extension and desktop app, together with textual content and screenshots. These guides might be shared with colleagues or embedded in inside instruments to cut back repeated questions, reduce errors, and expedite onboarding.

Prospects utilizing Scribe Seize report saving 35 to 42 hours per individual monthly and making new hires 40% quicker, the startup mentioned.

The market of course of documentation consists of gamers together with Tango, Iorad, UserGuiding, and Spekit. Nonetheless, Smith informed TechCrunch that Scribe competes towards the established order of individuals manually recording workflows.

“Individuals are nonetheless utilizing stopwatches to sit down behind any individual and perceive what this course of is,” she mentioned. “Even now, in the case of deploying AI brokers, the irony is that the method of deploying brokers is extremely handbook.”

Thus far, Scribe has documented greater than 10 million workflows throughout 40,000 software program purposes. The startup mentioned that it has greater than 5 million customers and is utilized by groups inside 94% of Fortune 500 firms. Additional, 78,000 organizations are its paid prospects. It counts groups at New York Life, T-Cell, LinkedIn, HubSpot, and Northern Belief amongst its customers.

“Customers come to Scribe not as a result of their boss tells them to, however as a result of they need to,” Smith informed TechCrunch. “It begins with the tip consumer, after which goes as much as their group lead, division lead, after which some type of central perform who’re all fascinated by it for the query of, how can we scale, what we all know, find out how to do, and the way can we get higher?”

The San Francisco-based startup sees the U.Okay., Canada, Australia, and Europe amongst its greatest markets after the U.S.

Scribe mentioned it has greater than doubled its income over the previous yr, although it didn’t disclose figures, and likewise mentioned its valuation has elevated fivefold since its final spherical. The startup presently has a headcount of 120 staff, and it plans to double that quantity within the subsequent 12 months, Smith mentioned.