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5 Greatest AI Assembly Assistants I’ve Tried and Preferred


I don’t find out about you, however I’ve misplaced depend of what number of hours I’ve wasted digging by messy assembly notes, making an attempt to recollect who mentioned what or which motion objects I owed. Conferences are unavoidable. However the limitless cycle of note-taking, missed particulars, and half-baked recaps doesn’t need to be.

That’s the place the greatest AI assembly assistants are available in.

Once I first found these instruments, I used to be skeptical. Might an app actually seize every thing in a gathering and switch it into the takeaways I really wanted? At greatest, I anticipated clunky transcripts; at worst, extra digital muddle. However as I examined them, I spotted the proper AI assembly assistants weren’t simply recording conversations; they have been making my conferences extra productive.

That’s why I dug deeper. I in contrast 20+ AI assembly assistants facet by facet, testing them on real-world use circumstances like note-taking, summaries, motion merchandise monitoring, and integrations. To stability my very own findings, I additionally pulled in insights from verified G2 evaluations to see how groups really use these instruments each day.

The consequence? A shortlist of the very best AI assembly assistants for 2025, those that really ship smarter, extra environment friendly conferences.

5 greatest AI assembly assistants for 2025: My prime picks

Greatest AI assembly assistant Greatest for  Standout characteristic Pricing
Zoom Office Greatest for hybrid and enterprise conferences Built-in video calls, AI summaries, transcripts, and extra in a single workspace AI Companion accessible in all paid plans. Begins at $13.33/month
Fathom Greatest for a free AI assembly assistant with limitless recording and transcripts Immediate name summaries with key takeaways and role-based templates Free plan accessible. Begins at $16/consumer/month
Fireflies.ai Greatest for groups that need insights-driven assembly analytics Dialog analytics with speak time, sentiment, and motion monitoring Free plan accessible; Begins at $10/consumer/month
Webex Suite Greatest for safe, multilingual enterprise collaboration Actual-time translation in 100+ languages and voice instructions AI Assistant accessible in paid plans. Begins at $12/consumer/month
Apollo.io Greatest for gross sales and income groups  AI-powered pre-meeting insights, follow-ups, and CRM sync Free plan accessible; $49/consumer/month

*These AI assembly assistants are top-rated of their class, in line with G2 Fall 2025 Grid Report. 

Whether or not you’re a startup founder making an attempt to remain on prime of fast-moving group discussions, a supervisor juggling back-to-back calls, an SDR or marketer monitoring shopper conversations, or just somebody who desires clearer motion objects, there’s one thing on this record for you.

5 greatest AI assembly assistants I like to recommend

Once I take into consideration an AI assembly assistant, I see it as a co-pilot that sits in each assembly with me. As an alternative of scrambling to seize who mentioned what, these instruments document, transcribe, and floor the important thing particulars I really want: choices, motion objects, and follow-ups. In different phrases, they care for the busywork so I can keep targeted on the dialog.

This isn’t only a nice-to-have. In response to Calendly’s 2024 State of Conferences report, almost half of pros (45%) really feel conferences scale back productiveness, actually because no clear notes or motion objects are shared afterward. 

The information additionally reveals simply how a lot time we’re all spending in conferences: half of gross sales professionals spend 5 or extra hours a day in them, and over one-third of attendees admit to multitasking throughout digital calls. It’s no surprise essential particulars slip by the cracks. AI assistants assist bridge that hole by making certain nothing will get misplaced, even when consideration does.

How did I discover and consider the very best AI assembly assistants?

To construct this record, I began with G2’s Grid® Report back to create a shortlist of the highest AI assembly assistant apps, utilizing a mixture of consumer satisfaction scores and market presence as my information. From there, I rolled up my sleeves and examined these instruments,  taking a look at how nicely they dealt with note-taking, summaries, motion objects, and integrations.

 

To transcend my very own expertise, I additionally used AI to research over 1,000 verified G2 evaluations. I targeted on what customers cherished most, the place they felt let down, and which instruments persistently delivered worth in real-world conferences. This step made it simpler to separate the hype from the platforms that really make conferences extra productive.

 

For instruments I couldn’t take a look at immediately, I leaned on interviews with professionals who use them every day. Their hands-on suggestions gave me the context I wanted, which I then cross-checked in opposition to G2 evaluations for accuracy. The screenshots featured on this article come from G2 vendor listings and publicly accessible product documentation.

What makes the very best AI assembly assistants: My standards

After digging into G2 information and reflecting on numerous conferences I’ve run (and sat by), I observed the identical priorities arising repeatedly. Right here’s what I targeted on when evaluating the very best AI assembly assistants:

  • Accuracy and comprehension: I didn’t simply need word-for-word transcripts. I wished instruments that might distinguish between informal chatter and precise choices, precisely seize a number of audio system accurately, and deal with messy real-world audio.
  • Summaries that add worth: A transcript is simply the 1st step. One of the best assistants generate concise, structured summaries with sections like key takeaways, choices made, and open questions. If I nonetheless needed to dig by uncooked textual content, it didn’t make the reduce.
  • Motion merchandise detection: My prime picks robotically determine duties, homeowners, and deadlines from conversations. This is among the largest productiveness boosts, no extra scrambling to recollect what I promised to ship.
  • Search and recall: I examined how rapidly I may discover previous discussions. One of the best instruments let me search throughout conferences by key phrase, speaker, or subject, and floor the precise second in context, not only a transcript line.
  • Integrations with workflows: Notes are ineffective in the event that they stay in a silo. I prioritized assistants that join with calendars, CRMs, Slack, undertaking administration apps, and make exporting motion objects frictionless.
  • Actual-time efficiency: Some platforms solely shine in polished demos. I checked how nicely they dealt with stay calls with interruptions, a number of audio system, and accents, as a result of that’s actual life.
  • Safety and compliance: Conferences usually contain delicate particulars. I gave additional weight to instruments that clearly defined their information storage, encryption, and compliance (SOC 2, GDPR, HIPAA, the place related).
  • Ease of use and adoption: Even the neatest AI assistant is ineffective if nobody on my group desires to make use of it. I regarded for clear UX, minimal setup, and intuitive workflows that don’t disrupt how groups already run conferences.

In fact, not each device in my record nails all of those standards, however the ones that stand out persistently carry out nicely throughout a very powerful areas.

The record under comprises real consumer evaluations from the AI assembly assistants class. To be included on this class, an answer should:

  • Create assembly summaries utilizing AI and NLP
  • Automate transcription of conferences
  • Permit customers to look, edit, and spotlight assembly moments
  • Define motion objects and assign duties to particular contributors
  • Robotically document assembly audio or video and make these recordings shareable or personal
  • Combine with productiveness instruments like calendars, e-mail, enterprise on the spot messaging instruments, undertaking administration software program, and CRM techniques

*This information was pulled from G2 in 2025. Some evaluations could have been edited for readability.  

1. Zoom Office: Greatest for groups already utilizing Zoom

In the case of video collaboration, Zoom has lengthy been the go-to platform for a lot of groups, together with mine. So utilizing its AI Companion inside Zoom Office feels much less like studying one thing new and extra like unlocking a better model of a well-known device. 

As soon as enabled, it robotically generates assembly summaries with a fast recap and subsequent steps itemizing the motion objects for every particular person, adopted by an in depth transcript. Having these motion objects clearly outlined makes it simple for me to comply with by after a gathering with out digging by notes or rewatching recordings. The abstract additionally will get shared robotically in e-mail, or Slack, which suggests I don’t have to fret about manually sending out updates.

Zoom AI Meeting Assistants Meeting ntoes

What impressed me most was how seamlessly it suits into my workflow. The AI Companion doesn’t simply seize what’s mentioned. It makes that data usable. Throughout conferences, I can rapidly test if my identify was talked about or revisit choices that have been made with out interrupting the dialogue. Afterward, I can chat with the AI to prioritize duties, summarize conversations, or draft follow-ups immediately inside Zoom.

What makes it much more attention-grabbing is the brand new workflow device (presently in beta). I can now create and run AI workflows solely inside Zoom, utilizing it not simply as a gathering device however as a workspace for day-to-day operations. For instance, I can arrange a workflow to get a every day chat abstract that recaps all my channel exercise or robotically generate and share a Zoom Doc from a gathering abstract with my group.

There are additionally templates for introducing new members, sending reminders for recurring undertaking updates, accumulating group suggestions, and managing time-off requests, all powered by the AI Companion. These automations are particularly helpful for undertaking managers who want fast standing stories, advertising groups coordinating marketing campaign updates, or HR groups welcoming new hires and monitoring requests. It’s a refined however highly effective shift, turning Zoom right into a single place to fulfill, plan, and handle routine work.

Zoom Workflow templates

From what I noticed in G2’s newest information, Zoom Office performs exceptionally nicely the place it counts. It scores 93% for ease of use and 94% for ease of setup, with customers throughout IT companies, pc software program, advertising, and better training noting how intuitive the interface feels. That matches my very own expertise. Getting began with the AI Companion felt easy, and its options blended naturally into my present Zoom habits.

Amongst its highest-rated options on G2 are good summaries, motion merchandise monitoring, and voice recognition, and I can see why. Zoom’s transcription and translation capabilities are well-known for his or her accuracy, which makes it invaluable for world groups and multilingual calls.

I additionally observed that Zoom is taking issues even additional with its AI Companion 3.0 replace rolling out in October 2025. Customers will quickly be capable of create customized AI brokers to automate workflows. It’s a transparent transfer towards making conferences, chat, and documentation all work collectively in a single linked, clever workspace.

That mentioned, there are nonetheless a few issues to bear in mind based mostly alone expertise and what I noticed on the G2 evaluations.

The AI Companion delivers impressively detailed summaries, usually capturing even refined dialogue factors and facet feedback. This degree of thoroughness can often embody off-topic or private remarks, one thing to pay attention to if summaries are shared broadly, however it additionally means key context is never misplaced.

It might additionally battle with identify spellings or miss finer nuances throughout particularly lengthy conversations, but most reviewers (and I’d agree) see these as minor trade-offs for the depth and accuracy it offers, which continues to enhance with every replace.

G2 customers highlighted that Zoom Office’s all-in-one interface brings collectively a variety of instruments in a single platform, streamlining collaboration throughout groups. Some famous that with a lot performance accessible, it will possibly take some time to get totally snug — however this complete design in the end reduces the necessity to juggle a number of apps.  

Additionally price noting: Zoom AI Companion is presently accessible solely to paid customers, which is one thing groups ought to issue into their decision-making.

Zoom Office presently holds a 4.5 out of 5 ranking on G2, with 98% of customers ranking it 4 or 5 stars. Between its reliability, ease of use, and good AI options, it stands out as one of the crucial well-rounded assembly assistants accessible immediately. 

What I like about Zoom Office:

  • The AI Companion seamlessly suits into my workflow, producing fast recaps, motion objects, and detailed transcripts proper after each assembly, and even sharing them robotically on e-mail and different group messaging platforms.
  • The built-in transcription and translation options are an enormous plus. They make it simple to collaborate throughout time zones and languages with out lacking context.

What G2 customers like about Zoom Office: 

“What I actually like concerning the new Zoom Office is how the AI Companion can now deal with duties like creating summaries, paperwork, and even brief video clips for me. The workflow automation can also be nice as a result of it connects Zoom with different instruments I exploit, which saves me quite a lot of time. I discover the stay notes and assembly summaries very helpful since I don’t have to fret about lacking essential particulars. The up to date Workforce Chat format makes it simpler to arrange conversations and keep targeted. General, these updates make Zoom extra highly effective and far simpler to make use of for my every day work.”

 

Zoom Office evaluation, Cutbert N.

What I dislike about Zoom Office:
  • The AI Companion can generally be a bit too thorough, capturing private or off-topic remarks in assembly summaries or getting names barely fallacious. It’s bettering quick, a couple of customers famous that it nonetheless has room to develop.
  • Primarily based on a number of G2 evaluations, Zoom Office’s feature-rich interface can really feel a bit heavy for first-time customers. However when you get aware of the format, navigation turns into simple and environment friendly.
What G2 customers dislike about Zoom Office:

“One factor I dislike about Zoom Office is that it will possibly really feel overwhelming at occasions as a result of variety of options and fixed updates. Whereas the instruments are highly effective, it may be troublesome for much less tech-savvy customers to navigate or totally make the most of every thing with out extra coaching. Streamlining the consumer interface and offering clearer onboarding for brand spanking new options may make the expertise even higher.

Zoom Office evaluation,  Kelly H.

2. Fathom: Greatest for a free AI assembly assistant

Fathom struck me as a kind of AI assembly assistants that is aware of precisely who it’s constructed for. From the very first step, it felt tailor-made for gross sales, buyer success, and product groups, proper right down to the onboarding questions on which CRM I exploit so it will possibly combine robotically. As soon as arrange, it runs virtually solely on autopilot, recording each assembly and producing detailed notes and summaries. For guide recordings, you’ll must obtain the desktop app; as soon as that’s carried out, Fathom handles the remainder with minimal effort on my finish.

 What stands out most for me is how thoughtfully it organizes and enhances conferences in actual time. Earlier than every assembly, Fathom sends a fast reminder and offers me the choice so as to add it to the recording queue, so I always remember to seize an essential dialog.

Fathom meeting reminder

Throughout conferences, I can spotlight or seize particular moments in actual time, like when a buyer mentions a deal blocker or a product request, and Fathom bookmarks that part immediately. I may even add customized names to those highlights, like “buyer blocker,” “testimonial,” or “notes to share with the group,” relying on what I would like. It’s a small however extremely sensible characteristic, particularly for individuals working with prospects or prospects who must rapidly reference key components of a dialog later.

Fathom during meetings

What I really like probably the most is that I get each the total transcript and abstract, together with motion objects and accountable events, after the decision. I like that I can swap abstract templates based mostly on context, like gross sales calls, buyer success evaluations, undertaking conferences, or interviews, which makes each abstract really feel tailor-made.

Fathom templates

The “Ask Fathom” characteristic is one other standout. It lets me search or ask questions on what was mentioned, so I can rapidly discover particulars like “What did the shopper say about pricing?” with out rewatching the recording. Even when I need to, I can go to the precise timestamps with out scrolling by all the recording.

Fathom AI notestaker review

Fathom additionally connects with instruments like HubSpot and Salesforce, the place it robotically pushes assembly summaries, highlights, and duties into the proper contact or deal information. It additionally integrates with Slack, Asana, and Zapier, which makes it simple to share notes or automate follow-ups throughout totally different workflows.

And thoughts you, we get all of this with the free plan itself. In reality, Fathom has one of the crucial beneficiant free plans amongst AI assembly assistants I’ve tried. It contains limitless recordings and transcriptions, on the spot name summaries delivered to your inbox, and the flexibility to create clips, playlists, and search throughout all of your calls, plus premium options like superior summaries, Ask Fathom, and motion objects for the primary 5 calls of the month.

The G2 consumer evaluations echo an analogous sentiment. In response to G2 Information, Fathom performs exceptionally nicely throughout almost each metric. It scores 97% for ease of use and setup, and 98% for high quality of assist, numbers that match my very own expertise.

Probably the most praised options embody automated note-taking (98%), good summaries (91%), and motion merchandise monitoring (95%), displaying how robust it’s at capturing and surfacing related insights. Its consumer base, spanning advertising, consulting, software program, and coaching, additionally displays the place it excels: groups that spend quite a lot of time in conferences and depend on clear, correct recaps afterward.

On the identical time, G2 evaluations level to a couple small trade-offs price noting. Like most AI note-takers, this one isn’t utterly proof against occasional transcript slips, although they hardly ever have an effect on total comprehension. I observed a couple of of those myself, however they’re sometimes simple to identify and proper. Its accuracy stays robust sufficient for capturing key themes and motion objects, making it dependable for on a regular basis assembly documentation.

The platform integrates easily with standard CRMs and messaging instruments, masking the most typical workflows for gross sales and assist groups. Some reviewers talked about they’d prefer to see a good broader vary of integrations, which might additional prolong its flexibility for extra specialised or cross-departmental use circumstances.

Nonetheless, these are small concessions in what’s in any other case a dependable and well-designed expertise. With an ideal 5 out of 5 ranking on G2, it’s clear I’m not the one one impressed. Customers genuinely belief and luxuriate in it.

So whether or not you’re in gross sales, buyer success, advertising, or undertaking administration, or simply have quite a lot of conferences, Fathom will make these conferences simpler to handle and way more productive.

What I like about Fathom:

  • I really like how hands-free Fathom feels — it robotically information, transcribes, and delivers detailed summaries with motion objects proper after each assembly.
  • The pliability to modify abstract templates by context (gross sales, buyer success, undertaking administration, interviews) makes my notes way more helpful and tailor-made.

What G2 customers like about Fathom: 

“As a undertaking supervisor working with a big group of software program engineers and UX designers, staying on prime of conferences, discussions, and motion objects is essential to conserving initiatives on observe. Fathom has turn out to be an indispensable a part of my workflow. I exploit it every day.

 

The power to document conferences, generate correct transcripts, and obtain clear, structured summaries has considerably improved how I handle communication and documentation throughout the group. As an alternative of scrambling to take notes throughout high-stakes discussions, I can keep totally engaged within the dialog figuring out Fathom is capturing every thing.

 

One of many standout advantages for me is how simply I can convert assembly takeaways into Jira tickets. The readability and group of Fathom’s summaries assist me extract the important thing choices, necessities, and motion objects with out having to rewatch whole conferences or dig by messy notes. It’s additionally helped enhance transparency and alignment throughout the group. Engineers and designers can refer again to transcripts or assembly highlights in the event that they want context or clarification — which reduces back-and-forth and miscommunication.”

 

Fathom evaluation, Sarah C.

What I dislike about Fathom:
  • Some customers (and I’ve often observed this too) point out small transcription errors, particularly with names or quick audio system, though this appears pretty frequent throughout most AI note-takers.
  • A number of reviewers additionally talked about wanting extra integrations past CRMs and present instruments, a signal that groups are discovering extra methods to suit Fathom into their broader workflow.
What G2 customers dislike about Fathom: 

“There isn’t a lot to dislike. Sometimes, I’ll discover small transcription errors or that sure area of interest business phrases aren’t at all times captured completely, however the total that means is at all times clear. I’d like to see much more integrations sooner or later so the workflow is totally frictionless throughout all of the instruments I exploit.”

Fathom evaluation, Dee A.

3. Fireflies.ai: Greatest for insights-driven assembly analytics

Fireflies.ai is among the extra standard AI assembly assistants on the market, and for good cause. It’s constructed to do extra than simply take notes.

From my very first use, what stood out was how customizable the setup felt. It gave me detailed management over the way it joins conferences and who receives the recaps, one thing I appreciated, particularly because it affords much more flexibility on this space. That degree of customization instantly made it really feel extra private than most AI assembly assistants I’ve tried.

Fireflies onboardingWhat impressed me immediately was the sort of insights Fireflies shared after every assembly. As an alternative of simply offering a fundamental abstract and record of motion objects, it broke issues down with context, displaying what number of questions have been requested, what number of motion objects have been detected, and which subjects have been mentioned. It’s a richer, extra interactive view than what I’ve seen from most AI note-takers, and it helped me rapidly perceive the assembly circulation earlier than diving into the total transcript.

Fireflies Meeting summaries

Utilizing the free plan, I may document, get assembly transcripts, audio recordings, and the flexibility to create brief audio clips or shareable snippets from any a part of the assembly. I may additionally bookmark key moments, depart timestamped feedback, and tag motion factors for my group to comply with up on.

My favourite characteristic, although, was how all my motion objects robotically confirmed up beneath My Duties, neatly organized and able to sync with instruments like Asana, ClickUp, or Monday.com, making it one of many top-rated AI assistants for motion merchandise monitoring.

Fireflies My Tasks

Talking of syncing with different instruments, Fireflies affords one of the crucial in depth integration libraries I’ve seen, connecting seamlessly with CRMs, ATS platforms, undertaking administration, and collaboration instruments, so it suits naturally into any present workflow.

I additionally preferred different considerate options just like the pre-meeting briefs, which summarize context and key insights from earlier conversations, and the post-meeting analytics that present speak time, sentiment, speaker insights, and team-level developments. These are significantly helpful for gross sales and buyer success groups who need to observe engagement, analyze conversations, or coach their reps extra successfully.

My expertise matched what I later noticed in G2 information. Fireflies performs impressively nicely throughout usability and automation, scoring 94% for ease of use, 95% for setup, and 93% for assembly necessities.

Its top-rated options embody automated note-taking (94%), good summaries (92%), and motion merchandise monitoring (90%), which aligns completely with how easy it felt to make use of. Consulting, advertising, IT, and software program professionals make up a big portion of its consumer base, proving that Fireflies can adapt to virtually any group’s workflow.

That mentioned, G2 evaluations additionally floor a couple of minor hiccups. Like many AI note-takers, this one is constructed to seize conversations even in less-than-ideal circumstances — suppose overlapping voices, background chatter, or fast-paced discussions.

That degree of adaptability means speaker labels can often want a fast adjustment afterward, however the transcript itself stays correct and simple to comply with. I didn’t personally run into these points throughout my very own testing, and most reviewers point out they’re easy to resolve immediately inside the transcript.

Recording controls are simple and dependable, making it simple to begin or cease periods as wanted. A handful of customers talked about that restarting a recording after canceling may

Fireflies presently holds a formidable 4.8 out of 5 ranking on G2, with 94% of customers giving it 5 stars. It’s not simply one other assembly recorder; it’s a device that really helps you act on what was mentioned. With its mixture of analytics, activity monitoring, and deep integrations, Fireflies is ideal for anybody who desires to spend much less time digging by notes and extra time getting issues carried out.

What I like about Fireflies.ai:

  • I really like how Fireflies doesn’t simply take notes. It provides me motion objects, insights, and even analytics that assist me see how my conferences really went.
  • The integrations are an enormous win. Syncing duties to instruments like Asana or ClickUp and pulling CRM context proper into my notes saves me a ton of time.

What G2 customers like about Fireflies.ai: 

“The summaries are extremely correct and insightful, and I really like that you could broaden any level for extra context (an ideal perk on the Professional plan). The power to view the assembly abstract alongside the total transcript is a big time-saver, and the linked timestamps make it simple to leap straight to the a part of the dialog you want.

The Google Calendar integration is tremendous versatile. I can select which conferences the notetaker joins, even when I’m not the assembly proprietor. Plus, the integrations with instruments like Slack, Jira, and Asana make it simple to plug duties immediately into our workflows. Can’t suggest this app sufficient. It’s utterly modified how I handle assembly follow-ups and documentation.” 

 

Fireflies.ai evaluation, Paula L. 

What I dislike about Fireflies.ai:
  • Some customers on G2 point out small transcription errors or mislabeled audio system in conferences with a number of background noise or a number of audio system. I didn’t run into these personally, and it appears to occur hardly ever.
  • A number of customers point out that restarting a recording after canceling it may very well be smoother, and the bot often misses rescheduled or password-protected conferences, however these cases appear uncommon, and the desktop app often helps decrease them.
What G2 customers dislike about Fireflies.ai: 

 “It’s not good. Typically the speaker labeling will get it fallacious, particularly if individuals speak over one another. Additionally, if the audio high quality is not nice or somebody has a powerful accent, the transcript would possibly want a little bit of guide enhancing.

One other factor is that a number of the extra superior options, like deeper integrations or analytics, are locked behind the higher-tier plans. It’s price it if you happen to use it so much, however it will possibly really feel limiting if you happen to’re simply getting began or working with a smaller group.”

Fireflies.ai evaluation, Fernando B.  

Fathom vs Fireflies.ai: What G2 Information reveals

Actually, it comes right down to what sort of conferences you run most and the options you need. Primarily based on G2 information and what I’ve seen in consumer evaluations, Fathom shines for its simplicity and ease of use, whereas Fireflies.ai stands out for its depth and analytics.

 

Need extra particulars earlier than you’re taking a name? Evaluate scores for various options of Fathom vs Fireflies.ai based mostly on 7,000+ consumer evaluations on G2.

4. Webex Suite:  Greatest for enterprise groups

Webex Suite has lengthy been often known as probably the greatest video conferencing platforms for enterprises, and that fame now extends to its AI-powered assembly assistant. Constructed for scale, it combines Webex’s trademark reliability with automation options that assist groups save time and keep organized.

Webex Suite

Whereas I couldn’t take a look at the superior AI assistant firsthand (because it’s accessible solely on paid plans), G2 evaluations paint a transparent image of the way it performs for customers throughout industries.

The Webex AI Assistant for conferences does every thing you’d anticipate from an AI assembly assistant. It takes notes, creates transcripts and summaries, captures highlights, and helps real-time transcription and automatic closed captions throughout conferences. In reality, Webex, like Zoom, is among the greatest video conferencing platforms for multilingual assembly transcription.

 However what units Webex aside, for my part, is its real-time voice command assist,  a characteristic not generally present in different AI assembly assistants, permitting customers to work together with the AI hands-free. Which means as an alternative of clicking by menus, you may simply say instructions like “Take a notice,” “Spotlight that,” or “Make this an motion merchandise,” and it responds immediately. Should you’re a fan of AI voice assistants, then Webex might be for you.

One other space the place Webex shines, based mostly on my analysis, is enterprise-grade safety. The AI Assistant doesn’t retain buyer information for machine studying, making certain that conversations keep personal and compliant with company insurance policies. Mixed with Cisco’s broader safety framework and its robust observe document in enterprise communication, this offers Webex an edge for organizations that may’t compromise on information governance or confidentiality.

Additionally, from what I noticed in G2’s Information, Webex performs solidly in all the proper areas. It scores 90% for ease of use and 88% for ease of setup, suggesting it’s user-friendly even at scale. Automated scheduling (96%), note-taking (95%), and accessibility compliance (95%) rank amongst its highest-rated options, a transparent signal that Webex excels in structured collaboration environments.

Many customers throughout IT companies, software program, and monetary companies reward how dependable it’s for hybrid and world groups that depend upon constant efficiency and robust compliance requirements.

There are some things to notice. Primarily based on G2 evaluations, Webex takes a tiered method to performance that’s clearly designed to fulfill groups the place they’re. The free model focuses on delivering the core necessities — clean video calls, dependable display screen sharing, and collaborative fundamentals — so groups can get began with out friction. As your group grows or your workflows turn out to be extra advanced, superior capabilities just like the AI assistant unlock on paid plans, reflecting how Webex is deliberately structured to scale alongside evolving enterprise wants. It’s price noting if you happen to’re exploring it for smaller groups or private use.

Some G2 reviewers famous occasional lag or transient freezing throughout very giant conferences or when switching rapidly between options like chat and display screen sharing. These cases are comparatively uncommon and sometimes floor when the platform is dealing with intensive, enterprise-level workloads — a reminder that Webex is optimized for large-scale collaboration environments. Groups operating smaller conferences are unlikely to come across these points, and people who do can often mitigate them with community or machine optimizations.

Even with these minor trade-offs, Webex presently holds a 4.2 out of 5 ranking on G2, with 94% of customers giving it 4 or 5 stars. For big, distributed groups that prioritize safety, scalability, and automatic assembly administration, Webex Suite stays one of the crucial full AI assembly ecosystems accessible immediately.

 What I like about Webex Suite:

  • I like how the Webex AI Assistant brings collectively note-taking, real-time captions, and voice instructions. It feels constructed for groups that want construction with out including additional work.
  • The safety and compliance requirements are top-notch, and I respect that consumer information isn’t retained for AI coaching until you explicitly choose in.

What G2 customers like about Webex Suite:     

“Webex is a device the place top quality video and audio conferencing even when low bandwidth conditions are there. Straightforward to make use of for small assembly in addition to giant webinars with big quantity if contributors. The implementation of AI options enhanced the consumer expertise. Integration is simply too easy and buyer oriented device to assist.”


 – Webex Suite evaluation, Jaspreet Ok. 

What I dislike about Webex Suite:
  • A number of reviewers on G2 point out occasional lag, particularly in giant video conferences or when switching between options like chat and display screen sharing. It’s not a frequent situation, however one thing groups operating back-to-back calls with numerous contributors would possibly discover.
  • Some customers on G2 level out that the free model solely contains core assembly options, with superior AI instruments like automated summaries and analytics accessible on paid plans, however most agree that’s anticipated for an enterprise-grade platform.
What G2 customers dislike about Webex Suite: 

“Typically WebEx lags, and the updates are heavy and disruptive. The free model has only a few options.”

Webex Suite evaluation, Khadar Basha S.

5. Apollo.io: Greatest for gross sales and income groups

I’ve lengthy identified Apollo.io as one of many go-to platforms for lead intelligence, masking every thing from discovering prospects to managing offers. However what actually impressed me just lately is the way it’s advanced into probably the greatest AI assembly assistants for gross sales groups.

What stands out most to me is how Apollo’s AI is baked into each a part of the workflow, not simply conferences. It helps all the gross sales cycle. There’s AI analysis that surfaces insights on individuals and firms, AI filters that refine prospect lists, an AI writing generator that helps draft personalised emails or follow-ups in seconds, and extra.

Apollo AI

This AI assistant additionally covers earlier than, throughout, and after conferences .The pre-meeting insights can robotically pull notes for preparation earlier than calls. What I preferred probably the most right here was that it had templates even for these pre-meeting insights, like studying an organization’s priorities, figuring out decision-makers, or surfacing key particulars from previous interactions. This may be actually useful for gross sales groups. 

Pre-meeting insighst Apollo.io

Throughout conferences, its conversational intelligence kicks in to document, transcribe, and summarize discussions. You’ll be able to add feedback and notes too. What actually stood out to me have been the trackers. They work a bit like highlights in different AI assembly assistants, however with extra intent. As an alternative of merely marking moments, they observe particular key phrases or subjects you need to monitor all through the decision and robotically spotlight them.

Apollo AI meeting assistant

For gross sales groups, I believe this may be extremely helpful. You’ll be able to arrange trackers for issues like pricing discussions, objections, competitor mentions, or subsequent steps, and Apollo flags these moments immediately for straightforward follow-up later. It looks like a wise safeguard to verify no essential element will get misplaced in a protracted gross sales dialog.

After the assembly, Apollo’s AI makes follow-ups easy. It could actually draft recap emails with subsequent steps, and you may sync these notes or name summaries on to your CRM, whether or not it’s linked to a deal, contact, or account. Actually, it’s one of many largest causes I can see why so many gross sales groups swear by it.

Draft email after meeting Apollo

From what I noticed within the newest G2 information, Apollo.io performs strongly throughout usability and satisfaction metrics. It scores 90% for ease of use, 89% for setup, and 92% for assembly necessities, barely above class averages usually.

Automated note-taking and voice recognition are amongst its highest-rated options. Its consumer base spans IT, software program, advertising, and staffing, displaying how versatile it’s turn out to be throughout totally different industries.

Primarily based on G2 evaluations, Apollo’s interface is deliberately constructed with depth, providing a variety of instruments and automation capabilities beneath one roof. That richness can really feel a bit feature-dense for brand spanking new customers or smaller groups simply beginning out, the depth ensures that as organizations mature, the platform continues to fulfill more and more advanced wants..

A number of different G2 reviewers level out that credit score or utilization limits on lower-tier plans are designed with smaller groups and lighter outreach in thoughts. As prospecting quantity will increase, upgrading unlocks extra capability — a mirrored image of Apollo’s tiered mannequin constructed to scale alongside increasing gross sales targets. However most agree that the depth of automation and breadth of options present robust long-term ROI as soon as groups are working at a extra superior stage.

Apollo.io presently holds a formidable 4.7 out of 5 ranking on G2, with 97% of customers ranking it 4 stars or larger. It’s a powerhouse for groups that need to unify their outreach, conferences, and post-call follow-ups beneath one platform. Should you stay in your CRM, run back-to-back gross sales calls, and crave AI-driven insights that really make your work simpler, Apollo.io is completely price a attempt.

What I like about Apollo.io:

  • I like how Apollo’s AI ties every thing collectively, from prospecting and outreach to conferences and follow-ups. It looks like a real gross sales co-pilot slightly than simply one other assembly recorder.
  • The AI templates for pre-meeting insights and trackers for key phrases make it simple to arrange, run, and evaluation calls with out lacking key particulars.

What G2 customers like about Cleo:  

“I actually like the flexibility to document conferences. Probably the most useful factor is with the ability to have consolidated notes from the recording and with the ability to ask Apollo questions concerning the assembly. Additionally it is useful in creating sequences.”

 

Apollo.io evaluation, Megan Y. 

What I dislike about Apollo.io:
  • Some reviewers on G2 point out that Apollo can really feel a bit feature-heavy at first, particularly for brand spanking new customers simply getting began. It’s highly effective, however it takes a little bit of time to be taught your means round.
  • A number of customers additionally level out that credit score or utilization limits on decrease plans could be tight for high-volume groups, although most agree the worth greater than makes up for it when you scale or improve.
What G2 customers like about Apollo.io: 

“Whereas Apollo.io could be very efficient, the training curve to start with can really feel overwhelming due to the variety of options. At occasions, I’ve observed that not all e-mail addresses are completely updated, which may trigger occasional bounce points. The pricing additionally will increase rapidly as you scale utilization, which may be a problem for smaller groups. Buyer assist is respectable however can take time to reply throughout peak hours.

Apollo.io evaluation, Shiv C. 

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Greatest AI assembly assistants: Continuously requested questions (FAQs)

Acquired extra questions? G2 has the solutions!

Q1. Which is the very best AI assembly assistant for distant groups?

From my expertise, it relies on how your group works. Should you’re totally distant, Fathom and Fireflies.ai make async collaboration simple—they auto-record, transcribe, and summarize so teammates in numerous time zones keep in sync. For hybrid or enterprise setups, Zoom Office and Webex Suite supply stronger reliability and admin controls.

Q2. Which AI assembly device affords the very best real-time note-taking?

If quick, correct notes are your precedence, Fathom and Webex Suite stand out. Fathom generates clear summaries proper after the decision, whereas Webex’s real-time captions hold everybody aligned throughout stay discussions. (Different merchandise that additionally rating nicely on G2 embody ClickUp and Rev.)

Q3. Which AI assembly assistant integrates greatest with video conferencing software program?

Zoom Office and Webex Suite lead right here as a result of their AI assistants are constructed into the platforms—no additional bots or permissions to handle. Fireflies.ai additionally connects easily with Zoom, Google Meet, Microsoft Groups, and work apps like Notion and HubSpot.

This autumn. Which AI assembly platform is most correct in transcription?

Webex Suite and Fireflies.ai persistently ship clear, context-aware transcripts, even with a number of audio system. (Different merchandise that additionally price extremely on G2 embody Rev, particularly for multilingual use.)

Q5. Which AI instruments are greatest for multilingual assembly transcription?

Webex Suite is among the greatest choices for multilingual transcription, providing real-time translation in 100+ languages. Fireflies.ai additionally helps a number of languages, making it helpful for world groups and customer-facing roles.

Q6. Which AI assistant is greatest for assembly scheduling and follow-ups?

Apollo.io shines right here. It ties assembly recaps to CRM information, drafts follow-up emails, and retains subsequent steps seen in deal exercise. Fireflies.ai and Zoom Office can automate follow-ups by way of integrations, however Apollo feels most purpose-built for gross sales and success workflows.

Q7. Which AI assembly assistant is greatest for agenda preparation?

Apollo.io and Webex Suite each make prep simpler. Apollo’s pre-meeting templates assist you analysis corporations, determine decision-makers, and floor key context. Webex suggests speaking factors and organizes objects earlier than the assembly begins. (On G2, Fellow and ClickUp additionally rank nicely for agenda workflows.)

Q8. Which AI assembly assistant is greatest for motion merchandise monitoring?

Fireflies.ai and Fathom are robust at surfacing subsequent steps from conversations—Fathom tags motion objects in summaries, whereas Fireflies makes use of subject detection and duties. Webex Suite additionally performs nicely for bigger organizations due to its automated notes and post-meeting analytics. (ClickUp and Rev are different G2 prime performers right here.)

Q9. Which AI platforms are greatest for summarizing assembly discussions?

Fathom and Fireflies.ai are my go-tos if you happen to hate rewatching recordings. Fathom produces near-instant, shareable summaries; Fireflies combines summaries with searchable transcripts and insights. Webex Suite provides sturdy highlights for enterprise groups.

Q.10. That are the highest AI assembly transcription instruments for enterprise use?

For enterprise and enterprise wants, Webex Suite, Zoom Office, and Apollo.io are probably the most dependable combine. Webex leads for accuracy and safety, Zoom for usability and suppleness, and Apollo for tying assembly insights on to gross sales operations. (Rev and ClickUp additionally price extremely on G2.)

Let AI take the notes

Let’s be trustworthy: conferences aren’t going wherever. However the busywork round them? We are able to positively dispose of them with the very best AI assembly assistants.

Utilizing these AI notestakers for the primary time I felt like I’ve unlocked a brand new productiveness hack actually. However after testing over 20 instruments, I’ve realized it’s not nearly who transcribes the cleanest or summarizes the quickest. The true magic occurs when AI turns these conversations into motion, like auto-syncing to CRMs, producing follow-ups, and surfacing insights earlier than you even ask.

Whether or not you lean towards Fathom’s simplicity, Fireflies’ analytics, Zoom’s reliability, or Apollo’s all-in-one AI gross sales mind, every device solves a unique piece of the identical puzzle: serving to us focus much less on remembering and extra on doing. So, choose your device and concentrate on issues that matter extra. 

Your conferences are solely nearly as good because the duties that comply with. Take it a step additional and discover the greatest activity administration software program on G2. As a result of the actual productiveness increase begins after the assembly ends.



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