Each rising enterprise hits a degree the place spreadsheets, scattered emails, and guide workflows simply don’t reduce it anymore. Issues begin slipping via the cracks. Groups spend extra time determining how to work than really getting work finished. That’s whenever you understand: it’s not nearly exhausting work — it’s about smarter processes.

That sparked my deep dive into the finest enterprise course of administration (BPM) software program. I wished to learn the way as we speak’s high corporations are scaling operations, staying agile, and lowering waste — all with out shedding management. 

I frolicked reviewing top-rated platforms, digging into person suggestions on G2, and testing options hands-on. What stood out was how a lot BPM instruments have advanced — they now provide low-code automation, real-time analytics, and seamless integrations that actually change workflows.

In case your crew is able to streamline operations, break silos, and construct processes that truly help your progress, maintain studying. I’ve rounded up the perfect enterprise course of administration software program that will help you get there.

My high 7 enterprise course of administration software program suggestions for 2025

One of the best enterprise course of administration software program is designed to assist organizations streamline operations, enhance effectivity, and guarantee constant workflows. As I evaluated these instruments, I noticed how they simplify course of automation, improve collaboration throughout groups, and supply helpful insights for steady enchancment, all whereas guaranteeing compliance and transparency in each step of the method.

This isn’t only a enterprise want; it’s mirrored out there itself. The worldwide BPM market is projected to develop from $21.51 billion in 2025 to  $70.93 billion by 2032, rising at a CAGR of 18.6%.

What makes enterprise course of administration software program value it: my opinion

This information was pulled from G2 in 2025. Some critiques have been edited for readability.

After reviewing a spread of G2 person suggestions on Microsoft Energy Automate, what stands out to me instantly is how ceaselessly customers point out its beginner-friendly interface. 

It’s no shock this software typically reveals up on lists of top-rated BPM options for automating duties, since customers persistently spotlight how straightforward it’s to construct and launch automations with out coding. I’ve seen many reviewers spotlight how straightforward it’s to make use of, even with none coding expertise. A constant theme within the critiques is that customers really feel like they’re assembling digital constructing blocks. From what I’ve learn, this drag-and-drop method makes automation really feel accessible and fast to study, particularly for these with no technical background.

I ceaselessly see G2 customers praise Energy Automate’s flexibility with integrations. In accordance with suggestions I gathered, this flexibility is not restricted to simply Microsoft apps; reviewers point out profitable integrations with platforms like Google Workspace, Slack, Twitter, and Salesforce. This breadth of compatibility is a giant deal for customers working in hybrid environments with a number of instruments of their tech stack.

One standout functionality, based on customers, is the provision of automation templates. I’ve learn a number of critiques the place customers say the pre-built templates saved them vital time when automating processes like onboarding or expense reporting. A generally appreciated ingredient is how these templates might be personalized customers like that they will tweak them for advanced workflows with out feeling overwhelmed. From what I’ve seen, this steadiness between simplicity and energy is a significant draw.

That mentioned, value is an space the place I’ve observed recurring considerations. Many customers really feel the subscription pricing displays the worth supplied, however it may possibly nonetheless be a degree of friction for groups seeking to scale automation throughout departments. G2 customers ceaselessly be aware that whereas the software delivers significant ROI, the rising prices encourage cautious prioritization about which workflows actually profit most from automation.

On efficiency, I’ve additionally seen some customers point out occasional lag throughout advanced or data-heavy runs. For many groups, this isn’t a constant roadblock, however critiques counsel delays can typically have an effect on time-sensitive duties. Even so, as soon as processes are full, customers spotlight that the platform executes reliably and maintains accuracy throughout workflows.

One other space the place I’ve come throughout blended suggestions is workflow debugging. In accordance with G2 customers, when a movement fails, it may possibly take some effort to pinpoint the precise concern. The run historical past and logs are useful, however reviewers typically really feel like they’re “taking part in detective” because of imprecise error messages or unclear steps within the course of. Nonetheless, many agree that with persistence and familiarity, troubleshooting turns into simpler over time, and the platform’s help assets generally is a helpful complement when resolving these points.

What I dislike about Microsoft Energy Automate:

• I’ve observed G2 customers elevating considerations about subscription prices, particularly when attempting to scale automation throughout a number of groups.
• I’ve come throughout recurring suggestions on G2 the place customers discover it difficult to debug failed flows because of imprecise error messages.

What G2 customers dislike about Microsoft Energy Automate:

“The desktop movement runner often feels sluggish or crashes if the UI adjustments even barely within the goal utility. Debugging points can typically be time-consuming, particularly when error messages are imprecise. Moreover, the licensing mannequin for RPA options might be complicated and costly for small groups or occasional customers.”

– Microsoft Energy Automate Evaluate, Tulika Ok.

Laserfiche stands out as a extremely adaptable platform that customers ceaselessly describe as a highly effective answer for course of automation. I’ve seen a number of reviewers evaluate it to a “Swiss Military knife” for digital transformation. Whether or not it’s a easy type or a multi-step workflow that features desk storage and customised PDFs, customers say the platform is flexible sufficient to deal with each with ease. There’s a recurring sentiment that “in case you can consider it, Laserfiche can automate it.”

A generally appreciated ingredient in person suggestions is Laserfiche’s inside automation capabilities. I ceaselessly see G2 customers point out how the platform goes past public-facing varieties and provides strong backend performance. Reviewers describe workflows that auto-classify paperwork, route approvals, and replace metadata, all with out guide enter. Primarily based on the suggestions I’ve reviewed, this backend automation seems to considerably scale back administrative burden and enhance consistency.

One other standout functionality, based on customers, is Laserfiche’s impression on operational effectivity. A number of reviewers from public sector organizations spotlight the way it has saved a whole bunch of hours by changing guide duties with automated workflows. There’s a powerful consensus that it doesn’t simply digitize varieties; it helps rework your entire data administration infrastructure.

Nonetheless, broader evaluation developments, I’ve seen customers point out some challenges with customization in varieties, significantly round e-mail notifications and job reassignment. Whereas the platform handles advanced logic and workflow design properly, G2 customers typically be aware they should depend on workarounds when attempting to customise communication templates or reassign duties dynamically. That mentioned, the general flexibility of the platform nonetheless provides groups loads of room to construct tailor-made workflows.

I’ve additionally come throughout suggestions round type subject validation. A number of reviewers level out occasional points the place required fields on public-facing varieties don’t at all times validate as anticipated. Even when fields are marked as necessary, submissions typically come via with information lacking. Nonetheless, customers agree that when the varieties are functioning correctly, they supply a clean expertise and considerably scale back guide effort.

Lastly, one recurring theme I’ve observed pertains to system slowness. Some G2 customers report occasional efficiency dips that don’t observe a transparent sample, which may have an effect on productiveness throughout peak utilization instances. Even so, most spotlight that exterior of those situations, the platform runs effectively and helps excessive volumes of labor throughout departments.

What I dislike about Laserfiche:

• I’ve observed G2 customers point out points customizing varieties, particularly round e-mail alerts and dynamic job reassignment, which forces them into workarounds.
• I’ve come throughout a number of G2 critiques the place type subject validation fails, inflicting lacking information in submissions and additional guide cleanup.

What G2 customers dislike about Laserfiche:

“I want there have been a setting to inform workroom members when a brand new occasion or board guide is created. It might even be useful to have a greater approach to create collaborative paperwork within the library. I’m seeking to make a spreadsheet or working doc obtainable for members to edit, however most of my board members don’t have Microsoft accounts, which makes it troublesome.”

– Laserfiche Evaluate, Verified Consumer in Transportation

Bizagi is ceaselessly praised for its flexibility and customization capabilities. Customers typically spotlight its excessive degree of customization, particularly via JavaScript code and plugins, as one of many platform’s most beneficial options.

G2 reviewers persistently point out how this enables organizations to tailor the platform to their particular workflows, offering a degree of adaptability that doesn’t really feel inflexible or limiting. Many customers recognize this flexibility, because it permits them to create bespoke options that meet their distinctive enterprise wants.

I’ve additionally seen G2 reviewers ceaselessly name out the help for reusable varieties and guidelines, which is one other function that appears to be a significant benefit. In accordance with suggestions from customers, the flexibility to construct as soon as and apply throughout a number of workflows has considerably improved effectivity, saving effort and time throughout growth. This functionality is usually praised for sustaining consistency and lowering redundancy in course of modeling, serving to groups scale their automations with out reinventing the wheel every time.

One other function that G2 customers typically recognize is the provision of pre-built parts for system integration. Many reviewers point out how these connectors have simplified the mixing course of, enabling them to hyperlink Bizagi with different inside instruments without having to custom-code each integration. This has persistently been seen as a time-saver, with a number of customers noting that it considerably lowered implementation time and complexity throughout onboarding.

Nonetheless, from what I’ve seen in G2 critiques, managing completely different variations of Bizagi has been a standard ache level for a lot of customers. I’ve come throughout suggestions from a number of reviewers who point out dealing with incompatibility points between numerous editions, which regularly led to difficulties when deploying new developments. Some customers expressed frustration with how difficult it could possibly be to use adjustments or roll out updates, particularly when coping with the versioning system.

Moreover, I’ve observed that accessing the online model of Bizagi might be inconsistent, which has created confusion and delayed adoption. G2 reviewers have talked about that the online model’s accessibility will depend on the model being utilized by completely different groups or departments, which regularly results in challenges in onboarding new customers throughout enterprise items. This inconsistency seems to be a recurring concern that impacts clean adoption in bigger organizations.

Lastly, the dearth of help for Mac working techniques is one other space the place I’ve seen customers categorical noticeable dissatisfaction. Many reviewers point out that in organizations with a major variety of Mac customers, this limitation created a barrier to utilizing the platform. To work round this, some groups needed to arrange digital machines for Mac customers to entry Bizagi, which added pointless complexity and lowered the general person expertise. This appears to be a major downside for companies with a various tech surroundings.

What I dislike about Bizagi:

• I’ve come throughout G2 person suggestions the place customers wrestle with versioning points, typically dealing with incompatibility between completely different Bizagi editions.
• I’ve seen a number of G2 customers categorical dissatisfaction with the dearth of Mac OS help, creating boundaries for groups with a major variety of Mac customers.

What G2 customers dislike about Bizagi:

“Whereas configuring SLA alerts, we encountered difficulties in organising {custom} notifications. Nonetheless, their buyer help was environment friendly and supplied a quick walkthrough that resolved the problem inside a day.”

– Bizagi Evaluate, Felix M.

I’ve seen loads of reward for Jotform Workflows’ ease of use. Many customers, like myself, have commented on how easy it’s to arrange workflows. The drag-and-drop interface is ceaselessly highlighted as a significant strength, permitting even non-tech-savvy customers to create automations rapidly and simply. 

One other function that G2 customers typically name out is the platform’s wide selection of integrations. Primarily based on the suggestions I’ve reviewed, customers actually worth how simply Jotform connects with numerous apps and instruments, which helps streamline their processes. Integrating with CRMs, e-mail advertising and marketing platforms, and file storage techniques is a standard theme in critiques, with many customers mentioning how these seamless connections save them a number of time by automating information movement between platforms.

One function that I’ve observed customers ceaselessly spotlight in critiques is the real-time updates supplied by Jotform Workflows. Many G2 reviewers point out how useful it’s to see dwell standing updates on job completion. This function makes it simpler to handle workflows and observe progress, particularly when collaborating with groups or dealing with advanced duties. Plainly this performance is especially appreciated for its capability to maintain everybody on the identical web page, making the administration course of smoother.

Nonetheless, there are additionally areas the place I’ve seen customers categorical challenges. Many recognize that the platform provides a free plan to get began, however suggestions typically factors to the restrictions of that tier — significantly the restricted variety of submissions. I’ve come throughout a number of critiques the place customers point out that testing varieties depend in direction of the quota, which may make it troublesome to totally check earlier than deployment. That mentioned, most agree that the free plan nonetheless supplies a helpful approach to discover core options and consider the platform’s potential.

Moreover, I’ve additionally observed feedback concerning the incapability to extend submission limits on the free plan. Whereas upgrading to a paid plan unlocks broader performance, a number of G2 customers be aware that this may really feel restrictive for groups with occasional or lighter wants. Nonetheless, reviewers typically spotlight that the paid tiers provide robust worth, and plenty of counsel that introducing extra versatile choices, like add-on submissions, would make an already strong platform much more accessible.

What I dislike about Jotform Workflows:

• I’ve come throughout a number of G2 critiques the place customers categorical frustration with the restrictions of the free plan, particularly the restricted variety of submissions that may make thorough testing troublesome.
• I’ve observed a number of G2 reviewers point out their disappointment with the shortcoming to extend submission limits on the free plan, feeling that upgrading to a paid plan is a restrictive possibility for these with lighter wants.

What G2 customers dislike about Jotform Workflows:

“At instances, it may possibly really feel a bit restricted when coping with very advanced or extremely personalized processes. Some customers may discover sure superior options or deeper automation choices lacking or not as versatile as they’d like. Moreover, whereas the interface is usually user-friendly, navigating among the extra detailed settings or troubleshooting points can typically be somewhat complicated or time-consuming. Total, it’s a strong software, however it won’t cowl all of the wants for very intricate workflows.”

– Jotform Workflows Evaluate, Verified Consumer in Occasions

I’ve observed that Appian is extremely regarded for its capability to streamline the idea-to-solution course of.

One function that G2 customers ceaselessly spotlight is Appian’s low-code setup, which permits customers to simply create interfaces, obtain suggestions from stakeholders, and rapidly iterate on designs.  Many reviewers categorical appreciation for the way this setup accelerates growth, guaranteeing that functions are intently aligned with enterprise wants. In accordance with the suggestions I gathered, this pace and effectivity are main promoting factors for customers in numerous roles, permitting them to maneuver from idea to supply sooner than ever earlier than.

One other side that stands out to me in G2 reviews is Appian’s integration of AI instruments. From what I’ve seen, many customers are impressed by how Appian has included AI into its platform, significantly for automating duties and offering predictive insights. G2 reviewers typically point out how these AI capabilities improve the general worth of the platform, positioning it as not simply maintaining with business developments however forward of the curve. This forward-thinking method appears to be a key cause why many customers select Appian over different platforms.

One thing else I ceaselessly see praised in G2 critiques is Composer, which permits non-technical crew members to actively contribute to growth. A number of customers be aware how this function has considerably sped up the event course of, enabling higher collaboration between technical and non-technical groups. The flexibility for enterprise customers to be extra concerned in app creation has fostered higher alignment and improved the top product, which is a constant theme within the suggestions I’ve reviewed.

Nonetheless, I’ve additionally come throughout some limitations that G2 customers point out. One widespread concern appears to be the lack of a debugger within the object supervisor. Destructive suggestions typically facilities round this lacking software, with reviewers expressing frustration that troubleshooting turns into tougher with out an built-in debugging function. Many customers must depend on workarounds, which may decelerate the event course of, a problem that’s ceaselessly identified in G2 critiques.

One other space of concern I’ve seen in critiques is the restricted UI customization choices. G2 customers have talked about that whereas the UI types are purposeful, there aren’t sufficient customization choices to completely match branding or design necessities. This appears to be a recurring frustration, as some customers discover it exhausting to fulfill sure visible requirements because of these limitations.

Lastly, the small enter fields for expression rule parameters are one other minor dissatisfaction talked about in G2 critiques. I’ve learn a number of customers categorical frustration with the cramped enter bins, which make it troublesome to view lengthy strings of code or textual content. Many reviewers really feel that bigger, extra spacious fields would make the event course of smoother and extra user-friendly.

What I dislike about Appian:

• A typical ache level talked about by G2 customers is the absence of a debugger within the object supervisor. This makes troubleshooting tougher and results in reliance on workarounds that decelerate growth.
• One other problem I’ve seen on G2 revolves across the restricted UI customization choices. Customers discover it difficult to completely align the interface with their branding or design requirements because of inadequate flexibility in customization.

What G2 customers dislike about Appian:

“Though low-code growth is one thing Appian promotes and encourages, virtually each developer finally ends up relying solely on the expression editor, which implies there’s nonetheless a major want for writing code. Nonetheless, Appian does not present as a lot help for this, significantly on the subject of the person interface for the expression editor.”

– Appian Evaluate, Verified Consumer in Non-Revenue Group Administration

I’ve discovered that ARIS is ceaselessly praised as a strong and easy-to-use software for enterprise course of administration. 

One function that G2 customers persistently spotlight is its capability to doc enterprise processes utilizing BPMN 2.0 notations, which is a extensively accepted customary. From what I’ve seen within the critiques, many customers recognize how this performance helps guarantee readability and consistency in course of documentation, making it a helpful software for each course of consultants and people new to the sector.

One other side that comes up typically in G2 critiques is the intuitive folder construction and performance allocation diagrams. G2 reviewers ceaselessly point out how straightforward it’s to create and manage these diagrams, which helps preserve a logical construction when engaged on advanced processes. The person interface can be frequently famous as being customer-centric and easy to navigate, which makes it accessible to a broad vary of customers. This ease of use is a recurring theme in suggestions and is usually highlighted as a significant power of the software.

G2 customers additionally appear to essentially recognize ARIS’ seamless integration with different software program. From what I’ve gathered, many customers discover that connecting ARIS with different instruments is a clean expertise, which reduces the complexity of managing a number of techniques. A typical theme within the critiques is that this integration function helps streamline workflows and eliminates lots of the complications usually related to system compatibility.

One thing I ceaselessly see G2 customers spotlight is the provision of studying assets, together with free certifications at numerous ranges. Many reviewers be aware how these assets assist them deepen their understanding of the software, whether or not they’re learners or superior customers. I’ve additionally observed a number of reward for the course of mining capabilities of ARIS. Customers point out that this function supplies helpful insights into enterprise operations, serving to them uncover inefficiencies and areas for enchancment, which appears to be a significant promoting level for course of optimization.

For corporations in search of premium enterprise course of administration software program with a free trial, ARIS stands out as an enterprise-grade answer. Its trial possibility permits massive organizations to check course of mapping, governance, and analytics options earlier than committing to full deployment.

That mentioned, whereas ARIS has many optimistic attributes, I’ve additionally come throughout suggestions highlighting its excessive acquisition and ongoing servicing prices. Customers recognize the depth of superior capabilities, however some be aware that these can include a steep price ticket, which can be difficult for companies working inside tighter budgets. Even so, reviewers ceaselessly level out that for enterprises prioritizing strong course of governance, the funding can ship vital long-term worth.

I’ve additionally seen feedback about compatibility points arising from frequent updates. Whereas these updates are designed to enhance performance, some customers point out that they often introduce new points that require troubleshooting. Nonetheless, most agree that ARIS’s steady growth displays its dedication to innovation, and as soon as points are resolved, the platform’s robust governance and analytics instruments stay extremely dependable.

What I dislike about ARIS:

• I’ve come throughout noticeable dissatisfaction on G2 across the messaging system in Boardable. A number of customers discover it fundamental and ineffective, which leads some to revert to e-mail for essential updates.
• From my commentary of G2 critiques, unfavorable suggestions typically focuses on the interface and navigation. Customers point out that it may be clunky, making it troublesome to find previous assembly notes or older paperwork effectively.

What G2 customers dislike about ARIS:

“Creating {custom} features and experiences in ARIS is usually difficult. Its integration with ARCM will also be problematic, ceaselessly requiring upkeep after every service launch.”

– ARIS Evaluate, Verified Consumer in Banking

What I dislike about Kissflow:

• I’ve observed recurring G2 person suggestions about inconsistent permissions throughout gadgets developed by completely different groups, which may trigger confusion and extra effort to handle entry.
• I’ve come throughout G2 evaluation relating to the platform’s privateness options, with many customers, together with myself, declaring that information inside processes is shared by default, requiring guide changes to make sure privateness

What G2 customers dislike about Kissflow:

“Though Kissflow does help customization, it typically feels fairly restricted. For instance, in one in every of our use instances, we wished to make use of sequence numbers or request numbers in a desk, however Kissflow was unable to accommodate that. The reporting options is also enhanced.”

– Kissflow Evaluate, Verified Consumer in Data Know-how

The BPM panorama is huge and constantly evolving. Listed here are some extra instruments that provide compelling capabilities for particular use instances or enterprise fashions. Should you’re nonetheless exploring choices, the next are additionally value contemplating:

• SS&C Blue Prism Clever Automation Platform: Finest for enterprises aiming to scale robotic course of automation (RPA) throughout advanced operations. It provides clever automation with AI and machine studying capabilities, robust audit trails, and centralized management — supreme for extremely regulated sectors like finance and healthcare. Free trial obtainable.
• Quixy: This platform is finest for enterprise customers who need to create automated workflows and {custom} functions with out writing a single line of code. Its no-code platform permits fast growth, visible modeling, and clean integration with third-party instruments. Pricing is obtainable upon request.
• Nintex: Finest for organizations invested in Microsoft ecosystems corresponding to SharePoint and Workplace 365. Nintex excels in course of mapping, workflow automation, and doc era. It provides a user-friendly design with highly effective connectors for Salesforce, SAP, and extra. Pricing obtainable upon request.
• BIC Platform: Finest for corporations targeted on end-to-end enterprise course of administration — from modeling and execution to optimization and compliance. It includes a fashionable UI, detailed analytics, and robust governance capabilities. Pricing obtainable upon request.

Bored with repetitive guide duties? Let robotic course of automation software program deal with them whereas your crew focuses on extra strategic work.