MEGA, a Danish AI voice agent platform purpose-built for order-to-cash (O2C) administration, in the present day introduced a €1.7 million pre-Seed funding spherical to broaden throughout Europe, spend money on product growth, and form O2C administration by means of expertise and thought management.
The spherical was led by Spintop Ventures, a Nordic early-stage VC agency with 15 years of expertise scaling software-based expertise firms.
Peter Hauge, Co-founder & CEO of MEGA, mentioned: “MEGA was born to deal with probably the most delicate and controlled buyer conversations the place AI usually underdelivers or fails. What units Spintop aside is their deep appreciation of this complexity and their dedication to long-term, principled partnerships. We’re thrilled to welcome their strategic help as we scale responsibly and successfully.”
Based in 2023, MEGA appears to redefine order-to-cash administration with AI Voice Brokers designed for probably the most regulated industries. By automating high-volume, repetitive calls, MEGA permits organisations to reportedly streamline processes, scale back operational prices, and enhance buyer satisfaction – all whereas staying totally compliant.
MEGA’s Danish founding workforce – together with Peter Hauge Jensen (CEO) and Martin Nielsen (CRO) – brings over 40 years of mixed experience inside operation, software program growth, automation, and AI.
Erik Wenngren, Associate at Spintop Ventures, added: “MEGA is constructing foundational infrastructure that meets the very best bar of compliance, high quality, and belief – precisely the form of consequential drawback we’re impressed to help. Their early traction speaks to product excellence and real-world affect. We’re honored to accomplice with a workforce devoted to creating AI-enabled instruments which are each highly effective and accountable.”
O2C workflows, the end-to-end course of that manages a buyer from order placement by means of supply and cost assortment, is very regulated.
Each buyer interplay entails necessary steps like identification verification and name recording disclosures – duties which are easy however repetitive for human brokers, but extremely resource-intensive when dealt with at scale.
A McKinsey report notes that it’s probably the most complicated administrative processes for firms, but is usually managed with fragmented programs that fall in need of regulatory necessities.
MEGA’s AI voice brokers declare to automate these important however repetitive conversations with human-quality dialogue, guaranteeing each interplay is logged, auditable, and regulator-ready.
With MEGA, organisations of all sizes can allegedly streamline processes, scale back operational prices, and defend model status.
With the brand new funding, MEGA will speed up development throughout Europe, broaden its engineering and business groups, and strengthen its place because the compliance-first commonplace for AI-driven O2C administration.
